Events Operations Supervisor - Crowne Plaza Reading East (M4 Jct 10)

Weare looking for an experienced EVENTS OPERATIONS SUPERVISOR to be instrumental in running our Conference Centre at theexceptional at the Crowne Plaza Reading East ( M4 Jct 10)
The brand new hotel has 174 stunning new bedrooms, a Crowne Plaza Events Centre with 8 conference/banqueting suites for up to180 in the largest suite, Esprit Wellness & Spa facilities with 19m indoor pool, large Life Fitness Gym, Sauna and Steam room and 5 spa treatment rooms, and the new 2 AA Caprice restaurant and Monty's Bar & Lounge

You will be responsible for overseeing the smooth running of all conferences and events in the conference centre.
You will be required to implement all client requirements as per the function sheets and to engage with Conference & Event organisers to ensure all their requirements are being successfully delivered.
You will be based in the conference reception/ hosting desk where you will be required to communicate with and ensure that all relevant hotel departments ie front office & F&B fully support client requirements.
You will be responsible for all pre -billing and billing on the day and to check the account and ensure accuracy and capture of all revenues. This will require previous knowledge of Micros and Opera software.
You will need to ensure that the full cleaning regime by the night team has been undertaken and where appropriate be hands on with respect to maintaining a professional and clean environment in the conference centre. You will be involved in the delivery of tea/ coffee service and lunch if required in the meeting rooms as well as delivery of service for all banqueting events. You will be responsible for the daily set up of meeting rooms to meet client requirements.
Previous experience in a branded hotel environment in a food & beverage / conference and events operations assistant management basis is preferred.
You will also be responsible for receiving all hotel deliveries on a daily basis, and ensuring that they are thoroughly checked and signed for .
The Requirements for the Meetings & Events Operations Supervisor :
Youshould also have excellent communication skills both written and verbal.
Successful candidates should ideally have a solid events and operations background, preferably in a branded Hotel environment, with a passion to succeed.
Ideal candidates should have the following attributes :-
1. You should have an outgoing personality and a strong attention to detail.
2. Excellent communication skills and a great team spirit
3. A Can do attitude
4. A stable background and positive references
When you join us, you can look forward to:
Full training in a welcoming and positive environment
Tremendous IHG Employee rate available at all Intercontinental Hotels Group properties worldwide with 50% off food & beverage during your stay when youre off
NO SPONSORSHIP PROVIDED
Interviews are held immediately
You must be eligible to live and work in the UK unrestricted

TPBN1_UKCT