Events Assistant

We have an exciting opportunity for an Events Assistant to support the Facilities Manager at our fantastic facility in Wythenshawe.
The hours for this role are scheduled on a rota basis with internal and external events taking place Monday to Sunday including some evenings therefore flexibility to meet the diary needs is essential.
Zero hours, Adhoc work
Pay - £11.50 per hour
Overview of the role
The purpose of the role is to support the Facilities Manager in the delivery of a variety of events from bookings to preparations and running the events ensuring the highest quality of service at all times with guests happiness a top priority.
The role involves coordinating refreshments and catering ensuring the smooth and perfect running of their day.
Key Duties and Responsibilities;
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Diary management; coordinating and confirming bookings delivering on special requests and ensuring guests needs and requirements are delivered to a high standard
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Welcome guests in a polite and friendly manner along with carrying out tours for perspective new business or to assist with the planning of special events.
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Demonstrate an in-depth knowledge of all the business, our amazing building and its facilities enabling you to answer guest queries with confidence.
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Responsible for opening and closing duties including the set up and break down of stations, clearing and re-setting of rooms and checking tables before events commence.
Ensuring all IT & AV equipment is working correctly and on hand for any support requirements during an event for clients.
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Manage guest queries in a timely and efficient manner over the telephone, email and in person
Events Assistant Experience:
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Previous experience in a guest facing role would be highly desirable
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Excellent organisational and time management skills with attention to detail
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Be empowered to use your initiative to ensure guest satisfaction
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Ability to work under pressure, have a natural problem solving whilst maintaining a positive and can do attitude
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Guest focused with a passion for delivering excellent service
Apply now to find out more!
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