EUC Analyst, London

A London based EUC Deployment Analyst with a focus to manage and deliver proactive critical end user activities including scheduled equipment upgrades, equipment joiner and leaver activities, asset lifecycle management to maintain our computers and iPhone assets ensuring they are performing at optimal levels, movements are tracked, replaced on time, and ensuring they are securely disposed or traded in to receive any residual value.
Our work within ICTWe are a key service provider to the business and deliver Internal ICT services to Brunswick colleagues across 27 offices around the world. Our ICT department is made up of several core teams, Service, Infrastructure, Applications and our Programme management office. Working in close collaboration with the ICT Security team, our Security team integrates seamlessly into our processes and security-oriented projects.Key ResponsibilitiesResponsible for equipment upgrades in the UK, Europe and IMEA regions.Managing the computer builds for all new computers and mobiles.Assisting with equipment activities with Joiner, Mover, and Leaver requestsHardware monitoring using key system monitoring tools to create proactive actions.Asset Management activities on all computer and mobile devices.Secure retirement and Disposal of computer and mobile devices.Assisting with projects relating to end user computing upgrades.Knowledge, Skills, and CompetenciesKnowledge of supporting and deploying Windows 11.Experience working with Microsoft Intune.Experience working with Active Directory or Entra ID.Experience in working within JAMF.Previous experience of working within a technical support roleKnowledge of hardware monitoring toolsExcellent client service, time management and organisational skills.Flexible self-starter with can-do attitude.Highly collaborative, working comfortably as part of a team.In addition to life assurance, group income protection, and employer pension contribution, we offer:Annual discretionary bonus25 days’ annual leave, excluding bank holidays (plus your Birthday off)Private medical cover and employee assistance programmeFamily-friendly policiesComplimentary artisan coffee, tea and snacks, served by our own baristaDaily breakfast in the caféLunch & Learn training sessionsCycle 2 work scheme and season ticket loansFlexible working, including support with your home working environmentRegular social, cultural and charitable activitiesA comprehensive training and development curriculumGive as you EarnOur Commitment to Diversity, Equity and InclusionMaintaining and strengthening a diverse workforce and inclusive workplace are pillars of Brunswick’s culture and key to our future success. Valuing and supporting every colleague as an individual while helping them reach their full potential is critical to attracting and developing our greatest strength – our people. By embracing our differences and diverse perspectives we create richer experiences within our firm and enhance the quality of the ideas and advice that we deliver to our clients.Brunswick is an equal opportunities employer and our Equal Opportunities Policy is available on request.About Brunswick GroupFounded in London in 1987, Brunswick’s global partnership has grown organically to 27 offices in 18 countries. We began as a M&A and financial communications firm and, over time, expanded our capabilities to provide expert advice to our clients on a range of business critical issues. We invested in new offices, sector teams and practice groups including investor engagement; shareholder activism; governance; regulatory and public affairs, including geopolitical; crisis; litigation; social issues including climate change and diversity, equity and inclusion; cybersecurity, data and privacy; employee engagement; digital communications; opinion research and analysis, and; creative services.Our incoming CEO is Henry Timms, based in New York. Our Chairman is Sir Alan Parker, based in London. Demographic and socio-economic questionsAs a part of our efforts to broaden our reach, and measure the progress we are making in this area, we are collecting demographic and socio-economic data from candidates who apply for this scheme. The data you provide will be stored separately from your personal details and will not be identifiable to you. Please note these questions are optional to complete. I identify my gender as: (Select one)
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Asexual
Bisexual, pansexual and/or queer
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Heterosexual
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Asian or Asian British - Indian
Asian or Asian British - Pakistani
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Asian or Asian British - Chinese
Asian or Asian British - Japanese
Asian or Asian British - Any other Asian background
White - English, Welsh, Scottish, Northern Irish or British
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Black, African, Caribbean or Black British - African
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What was the occupation of your main household earner when you were aged 14? (Select one)
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Modern professional e.g. teacher, nurse, social worker, police officer, accountant, solicitor
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What type of school did you attend for the most time between the ages of 11 and 16? (Select one)
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State run or state funded school
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17-20
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