ETRM Support Analyst

RWE Supply & Trading GmbH (RWEST) is the interface between the RWE Group’s operating companies and global wholesale markets for energy and energy-related raw materials and is a leading European energy trading house.We as “Central Services” Team are positioned within RWEST IT with our team members located across Essen (Germany) and Swindon (UK).We are heading towards DevOps transformation journey with forming different SQUADS within the team. As a central team our work horizon ensures different applications support, analysing systems (ETRM , RISK etc), researches problems, maintenance, coordination, cloud native and development of Inhouse and external application tools in energy market. We offer our support to different IT Embedded teams and also Business users / Traders to ensure smooth running of energy trading systems.
ResponsibilitiesProvides operations support by analysing systems, researching problems and maintenance / coordination of different applicationsContinuous improvements of processes through e.g. innovative ideas, enhance automations / monitoring with platforms like Elastic (Kibana), RPA etc.Root cause analysis for fixing problems permanently by debugging the componentsWorking with Openlink - ENDUR and ensuring the end of day data / workflows managementGather specific requirements from business and embedded IT teams to provide solutions via working in incidents and service requestsCoordination and work closely with business and IT stakeholders in quick issue resolutions in the context of an Incident Management, Problem Management, maintenance patching activities and configurations / User ManagementWork in a DevOps model with development teams and business stakeholders - to develop enhancements and coordinationProvide Initial Bug Fixes, Change Requests and enhancements for different applicationsReadiness in shift rotations with 24*7 oncall and occasional travel requiredYour powerful skillsBasic knowledge in ETRM domain and experience in ENDUR across different modules like Trading Manager, Market Manager etc.Experience working with functionalities of APM, Simulations, EOD batch / risk reports or trade life cycleExperience in at least one scripting (powershell, python) and database (ORACLE, MS SQL, MongoDB, Postgres or Snowflake) languageCI / CD deployment pipeline involving Azure DevOps, Team City, Git, Jenkins etc.Ability to work well under pressure and Strong communication skillsDemonstrated ability with good analytical problem solving skills and soft skills to communicate and collaborate with various teamsBasic knowledge in customer support, requirements analysis and alignment with existing systemsInterest in gaining IT Operations best practises and DevOps
Advantageous, but not a mustFunctional and business knowledge in Endur across Front Office, Risk and Back office in the areas of Deal modelling and structureKnowledge in AVS / JVS scripting and any open component developmentAutomating of existing processes with creating of dashboards in any monitoring tools via Elastic (Kibana), Phython etc.Benefits you can rely onA job on Europe’s largest Energy Trading FloorModern RWEST company culture with flat hierarchies and a very good team spiritInteresting tasks with direct contact to Energy TradersEnjoy working in a team of more than 11 international membersWorking in an agile setup on things that matterGain further experience with a key applications in Energy Trading IndustryStrong influence on shaping a newly built strategyExcellent compensation and benefits package (including e.g. cantina, company health centre, company child care, flexible work timings etc.)
Core Skills: AWS, Docker, Linux
Other Skills:
Seniority: Mid, Senior
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