Estate Manager

My client, a successful high-end developer, who have been pioneers within property development across London for nearly three decades, are looking for an Estate Manager to join the team in East London!
Duties:

• Managing the communal areas of the property (including lift lobbies, 'back of house 'areas and terraces) within the control of the residential management company from time to time.
• Management of Residential Concierge, including but not limited to, recruitment, rotas, training, external agency cover, attendance, personal development and reviews, parcel management (including management and upkeep of loading bay), fob access, key management, patrols and incident reports.
• Ensure Residential Concierge demonstrate an exemplary understanding of health and safety and compliance. This includes demonstrating competence within any emergency situations that may arise.
• Daily management of the Maintenance Manager to ensure their competence and ability to manage the Maintenace Team.
• Ensure weekly patrols with on site Gardner are carried out alongside the Head of Residential to monitor function and upkeep of all terraces.
• Good organisation skills and ability to prioritise workloads and set up personal deadlines, together with the ability to show initiative and independence.
• Plan and work efficiently under pressure, along with the ability to manage simultaneous projects and to coordinate a safe and efficient working environment. Support the Sales/Lettings and Property Management Team in general.
• Ensuring the Head of Residentials ability to effectively and efficiently market units available within a fully functional building.
• Support the Sales/Lettings and Property Management Team by way working alongside the Head of Residential to ensure building compliance which would affect sales/lettings of units within the building.
• This includes the scheduling and overseeing of any works, compliance programmes within the building.
• Oversee the preparation and maintenance of up-to-date schedules of tenancies, licences and arrangements for occupations use and enjoyment of the property, periods and dates of notices required to be given, termination dates of tenancies and licences, other dates material to each tenancy requiring notices to be given by the Owner.
• Handling complaints from tenants, occupiers, members of the public and public authorities.
• Advise on any changes in legislation affecting the management of the property and recommend the incorporate any changes in best practice.
• Undertake property inspections at regular intervals of no less than two times a year. Reporting, as and when necessary, on state of repair, decoration, use and other relevant matters, following up any matters that may arise and in the case of formal notices instructing solicitors to serve them and liaising with appropriate advisers thereon.
• General liaison with other relevant parties including the fostering of good landlord and tenant relationships.
• Preparation of the weekly Operations Report to be presented to the CEO and Finance Director alongside the Head of Residential.
• Preparation of the monthly Building Management Review to be presented to various attendees from Manhattan Loft Corporation.
• To have and demonstrate a thorough understanding of 'The Building Safety Acct 2022' and the requirements of acting within The Building Safety Team.
• Health and Safety Compliance
• Rent Collection and Service Charge.
• Managment of Service Charges

Salary: £45,000 - £50,000
Days & Hours: Mon - Fri - 9AM - 5:30PM
IOSH AND BIFM Preferred

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