ERP Support Analyst

Job Description
ERP Support Analyst | Abingdon | Hybrid available | £45,000pa - £60,000pa plus benefits:
A pioneering high-tech manufacturer who operates on global scale is looking to recruit an ERP Support Analyst to offertop-tier application and systems support for their enterprise applications used within manufacturing and engineering teams.
On a day-to-day basis, the ERP Support Analyst will provide 1st, 2nd, and 3rd line functional systems support to their enterprise applications, with a focus on engineering-based processes. You'll use your technical expertise from either mechanical or electrical engineering to address routine tasks and contribute to project-related activities, advocating for an "Automate First" approach to enhance efficiency.
Your ERP Support Analyst role will involve promptly prioritising, troubleshooting, and resolving support issues. By engaging with users, you will address queries and concerns related to our systems. Collaboration will be central to your responsibilities as you liaise with internal teams, clients, and vendors, ensuring clear communication about issue progress and resolutions.
About you:
Ideally degree educated either with an Engineering or Science qualification
Experience of working in a manufacturing environment (any considered)
Experience of supporting Enterprise Applications in a manufacturing or engineering environment
Ideally some knowledge around mechanical or electrical engineering
Any experience of traditional desktop support will enhance your application
Excellent problem-solving skills
Analytical mindset
Exceptional interpersonal skills
Excellent written and verbal communication skills
This company offers amazing benefits, a competitive starting salary, structured career development opportunities, and a good work-life balance, our client offers 25 days annual leave, half-days on Fridays, private healthcare, a share incentive plan, a defined contribution Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements.
If you're an Application Support Analyst or Systems Support Analyst who has supported PLM, CAD, or ERP / MRP based systems, who has also worked within a manufacturing environment, then please send MARS Recruitment a copy of your CV.
MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time.
MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
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