Eo1 - Smp Officer

Our client, A Large public sector organisation, based in Belfast is looking for a SMP Officer (EO1) to join their team.Duration: Initially for 6 months with the option to extendRate of pay: £15.21Location: BelfastHours: 37Work Pattern: Monday to Friday 9am-5pmStart Date: To be confirmed following CTC security clearanceMain Duties:Line management of case workers and ensuring all work completed is in line with the department's policies and procedures; Keeping up to date with any changes to policies and procedures to ensure the team are well informed; Monitoring the progress of case referrals through each stage of the process, to include approval, until results are issued; Carrying out quality assurance checks in all work areas and providing guidance where necessary to the team; Provide support to case workers, SMPs and senior management throughout SMP process; To ensure all information required for medical assessments is in place before appointment stage; Act as the SMP Liaison, maintaining SMP availability, diary management and handling correspondence/queries from SMPs; Parking coordinator duties to include managing the parking process for PPIB branch, SMPs and Patients for appointments; Coordination of catering and room setup for meetings; Administrative support during meetings; Managing the progress of Subject Access Requests and carrying out accuracy checks upon completion; and Collation of relevant information for Freedom of Information (FOI) requests. ESSENTIAL CRITERIAGood communication skills - both oral and written;Good IT skills and experience of using Microsoft word and excel spread sheets and data entry; Good time management and organisational skills; andAn ability to work under pressure, and planning/prioritising workloads on a daily basis.TheRecCoNI
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