Engineering Manager (Superapp)

About Lendable Lendable is on a mission to make consumer finance amazing:faster, cheaper and friendlier.> We're building one of theworld’s leading fintechcompanies and are off to a strong start:> One of theUK’s newest unicornswith a team of just over 400 people> Among thetop 10 fastest-growingtech companies in the UK> Profitablesince 2017> Backed by top investors includingBalderton CapitalandGoldman Sachs> Lovedby customers with the best reviews in the market (4.9 across 10,000s of reviews onTrustpilot)So far, we’ve rebuilt theBig Threeconsumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets(UK and US)where trillions worth of these are held by big banks with dated systems and painful processes.Join us if you want to> Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1> Work insmall teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo> Build the best technologyin-house, using new data sources, machine learning and AI to make machines do the heavy liftingAbout the roleIn the UK, we are currently focused on scaling our products exponentially. Our primary objective is todevelop a groundbreakingdirect-to-consumer propositionthat empowers customers to effortlessly apply for and manage all our products within a single app. This ambitious endeavour entails creating innovative features and seamlessly integrating them with our existing systems in the UK, ultimatelydelivering a cohesive and exceptional user experienceacross our entire product range.To accomplish this, we are seeking anexperienced, intelligent, and analyticalindividual to join us as an Engineering Manager (EM) for our super app team. As the EM, you willreport to the VP of Engineering (UK)and assume day-to-dayownership of the Super App, working closely with the Product Manager to drive its success.You will be expected tomanage~8 engineersof varying seniority levels and skills including backend, frontend, and full stack specialisms. Theheart of engineeringat Lendable isbackendPHPandfrontend React, however many of ourBE services are adopting Kotlinwhere appropriate and experience across various technologies demonstratingstrong core engineering capabilitiesis highly advantageous.Over the next 12 months (and beyond!), you will...Support the engineers you manage in your team through 1:1s, where you will have great career coaching sessions, and support their development and growth by regularly setting goals with them. You will give themactionable feedbackthat helps them understand what to keep doing and what to work on.Use yourexperience and knowledge of High Performing Teamsto lead & support the team to become efficient at planning and shipping complex products. You will engender aContinuous Improvement mindset, and build up a track record of making significant process improvements.Place a particular emphasis onclear, engaging and empathetic communication,and know how to getbuy-in for improvements. You value different communication tools but know how to deliver your message best (In-person, slack, video, email, etc.) Youchampion asynchronous and remote-friendlyworking practices.Use your technical background as an engineer to ask the right questions of the team - is what is being delivered scalable and robust? Does it have good monitoring? How will it be tested? You endeavour to keep your knowledge relevant and can support your team in making good choices.You will work alongside the Tech Lead. You would be expected tocontribute to the technical deliveryby spending up to a quarter of your time pairing with engineers to get to understand our implementation and architecture. Youembrace automation and testingas core “must-haves” of every successful and lean software solutionEncourage high levels of psychological safetyand identify what changes will benefit the team through running regular health checks. You will look for new ways of increasing the skillset and team health, leading to even better outcomes.Build astrong working relationshipwith the team’s Product Manager - they are responsible for the Why, and you are accountable for the How. You collaborate with business stakeholders, working with the Product Manager to deconstruct their requirements to model optimal, scalable software solutions. You will use your knowledge of Agile methodologies and ways of working along with tracking and using metrics to hold the team accountable for delivering quality on time.You arecomfortable with the pace and trade-offs of a rapidly evolving scale-up(meaning: know how to take care of yourself and your team; get your work done without burning out; prioritise relentlessly; wear different hats when needed)Spend around10-20% contributing to engineering initiativeslike coaching circles, knowledge sharing and guilds or things like improving the engineering hiring processesAbout you (Desired)Engineering management is avaried and changing responsibility,meaning no person or team fits a cookie-cutter template. We’re interested in thediversity of your experienceleadingand growing teams. Perhaps you’ve thrived in rapidly evolving companies, or maybe you’ve led teams that have cracked complex technology problems.This means we don’t have a strict checklist of experience that we look for. However, your proven results in the following areas would make you even more suited to the role at Lendable:You’ve operated in aB2C Finance environment,especially inconsumer credit. Whilst it’s not essential, understanding how to design, build and run a highly-available customer-facing service would help you be effective quickly.You’vedelivered products in anFCA (or similar) regulated environment, but you value effectively supporting customers while meeting regulatory requirements without becoming bureaucratic or process-led.You thrive byleading and evolving cross-functional teams. You can draw on your experience of bringing together product, design, data science, domain experts and engineers to operate as one super-effective team. You have proven skills that help the team navigate and lean into the different perspectives and priorities each function brings to the team.Do you like to move between more hands-off and more hands-on roles as you evolve in your career? If so, we’d love to hear about how that has helped you be more effective as an engineering manager.We value people who don’t just look to climb hierarchies but appreciate what they can learn from applying their skillsto the opportunities they find.You have been an engineering manager withhybridorfully distributed teams. Despite the challenges, you understand how tosupport and nurture individuals to collaborate and deliver a high-performing team effectively.Why? We are rapidly evolving our mix of office-based and fully remote staff and would love you to bring your experiences of how to make this work effectively.Interview ProcessAn introduction call with one of the leadership team (remote)Technical Interview (remote)People Management and Team Leadership interview (office)Project and Delivery interview (office) (Meet the team you will work with daily and the wider team as well)Life at Lendable (check out our Glassdoor page)> The opportunity to scale up one of the world’s most successful fintech companies.>Best-in-class compensation, including equity.> You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas.>Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday> We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance> We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London
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