Engineer - Field Service Engineer

Job Description
Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!
Upto £36K per annum + Overtime + OnCall
~25 days holiday, plus bank holidays
~ Free Onsite Parking
~ Cycle to Work Scheme
~ Employee Referral Scheme (£#####)
~ Company Pension Scheme
~ Life Assurance (4 x Basic Salary)
~ Employee Scholarship Scheme
~ A Central Benefits Platform offering a wide variety discounts
~ Childcare Vouchers
~ Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire.
Key to this role is to provide first line service/maintenance support to all the company & third party products in use, when called upon to do so.
To provide first line service/maintenance support to all company & third party products in use, when called upon to do so.
To provide small works engineering functions from initial survey, through installation to commissioning and customer handover
To participate in an out of hours callout rota (typically 1 week in 3)
Small works installations functions for additions to systems in accordance with specified standards and codes of practice.
Ensure all site working areas are left clean and tidy.
Ensure client satisfaction in all aspects of installation, maintenance and service and to project a high level of quality customer service at all times.
Ensure relevant documentation is fully completed in an accurate and timely manner, including timesheets, work reports, service reports, expense claims and site documentation.
Ensure all Company property is used and maintained in the proper manner, including tools, ladders, PPE and company vehicle.
To be available to participate in a standby call out rota.
To adhere to all company policies, procedures, regulations and client requirements.
Ensure adherence to all Company Policies and Procedures.
Fully comply with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Cardinal Rules, Risk Assessment Method Statement (RAMS), Achieving Competitive Excellence (ACE).
Good basic education and ideally a relevant qualification in the electrical /electronic industry.
Computer Literate).
High level of Customer Service experience.
Full UK Driving Licence.
Chubb Community Care is one of the UK’s leading manufacturer, supplier and installer of innovative products and services designed to promote independence and enhance quality of life for older, vulnerable and disabled people Our products are designed to offer a wide range of solutions to meet our clients’ needs, from easy to install domestic units to fully integrated telecare and telehealth systems for local authorities and housing organisations.
We welcome applications from talented Service Engineers who live within a commutable distance of West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire