Engagement Manager

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.
You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.
At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of.Join us and discover how our people write our story.
As an Engagement Manager (Consultant) in Kainos, you will be responsible for ensuring the successful implementation of solutions for customers by working closely with customer business teams and internal sales and delivery teams to drive the scope, definition and delivery of solutions that are fit for purpose and commercially viable. This is a senior position accountable for the entire delivery lifecycle. Your key responsibilities include: Commercially managing the implementation of solutions from pre-sales through implementation and hand over. Acting as the key client interface between functional and technical teams and the client. Pragmatically offering domain experience to provide functional insight and thought-leadership. Managing all aspects of project delivery including project planning, resourcing, milestone tracking, commercial management and customer satisfaction. Leading and supporting blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic. Agreeing objectives, outputs, milestones, timescale with client, together with associated contract and commercial terms. Identifying requirements, business processes, application configurations, testing plans and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer. Creating well structured & accurate deliverables and presenting to client steering level groups to secure proposed recommendations and agreement. Identifying and actioning appropriately opportunities to win business, including negotiating and closing at a senior client level.
MINIMUM (ESSENTIAL) REQUIREMENTS : You will be an established manager of systems/automation/low code implementations with direct experience in the successful delivery of IT solutions within a commercial/ consulting environment, coupled with exceptional personal drive and ambition to progress your career. Full lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation, data-migration, system testing, user acceptance testing, go-live and service management Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. Strong communicator, able to communicate with customers and colleagues with impact and credibility. Sound ability to formally present to senior Client audiences Experience in the production of business cases and commercial documentation Ability to provide effective pre-sales support as required, including devising and costing viable, winning solutions working closely with a sales team. Sound commercial judgement, with a proven track record in the execution of contract and commercial terms applying to the project. Able to implement improvements in tools and/or processes to help the practice Able, if required, to travel to customer sites
DESIRABLE : RPA/Intelligent Automation implementation experience, specifically UiPath or Power Platform. PRINCE 2 (or similar) certification Working with Workday or other ERP Solutions Strong functional domain expertise including areas such as HR and Finance Experience of managing, mentoring and developing teams
So what are you waiting for? Let’s write the next incredible chapter of our story together. Embracing our differences
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
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