Electronic Document Administrator

The vacancy
We're the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we're ready to help.
We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people's lives, so we strive to do it well, with integrity and their future in mind.
Due to the internal promotion of an individual, we are delighted to announce that we are looking for an
Electronic Document Administrator
to join the team here at the PPF!
Within this role you'll be helping to support the delivery of excellent customer service, by ensuring electronic and paper post is accurately processed or indexed to member records.
You'll be working within a small team of Advisers in our Member Services area who will be on hand to help and support you while you learn the job. This role is responsible for the accuracy of our member records, working closely with our data tracing agency to confirm the continuing existence of members and that they are living at the address we hold.
As you can tell, this role will be putting our customers at the heart of everything we do.
Our ideal applicant will have previous experience of working within an administration-based role in a corporate environment, they will be able to demonstrate intermediate experience of the Microsoft suite of applications, specifically Excel (to include use of formulae and pivot tables) and Outlook (to include usage of shared mailboxes and categorisation) and will have Maths and English GCSE (or equivalent) with Grade 4 (C) or above.
We are looking for someone that wants to work within a supportive environment, where they will learn news skills and gain the opportunity to grow and develop in their career if they wish to do so.
Sound like you?
Apply now.
In return for your skills, experience and commitment we'll give you a challenging role within a business where you'll get the support you need to develop your career.
We'll also give you lots of opportunities for personal development and skills training.
Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras.
We're proud to be a Disability Confident Leader, the highest accreditation under the Disability Confident Scheme. If you have a disability and meet the essential criteria for this role you will be guaranteed an interview.
We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you'll be welcome here.
We're happy to talk about flexible working
No agencies please
Who we are
We're a statutory public corporation led by our board and accountable to Parliament through the Secretary of State for the Department for Work and Pensions. It's our duty to protect people with an eligible defined benefit pension when an employer becomes insolvent.
We're proud of the work we do. Without us, many people would face significant financial hardship. We're also proud of our people, all of whom are committed to our mission and to serving over 230,000 members.
What we do
Careers (General)
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Careers in Investment Department
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Some of our Benefits
Defined benefit or defined contribution pension
Private medical insurance
Health cash plan
Corporate discretionary bonus scheme
Cycle to work scheme
EASIT rail travel discount
Flexible / hybrid working
Volunteer days
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