Electrical Engineer

Job: Electrical Engineer

Location: London

Salary: 38-40k

My client is a leading, accredited service provider with nearly 40 years' experience in offering Electrical and Fire Compliance services to Housing Associations and Local Authorities across London and the South-East.

With a primary focus on 'people's safety', they are trusted by local authorities, housing associations, and emergency services to uphold fire and electrical compliance in thousands of homes and public buildings. Core service offering includes:

- Planned preventive maintenance

- Cyclical maintenance

- Responsive and reactive repairs

- Testing and inspection

- Installation, regeneration, and improvement projects

Over the past 12 months, the organisation has experienced significant growth. They now employ over 150 engineers and 50 office staff. Despite this expansion, they maintain a culture of loyalty akin to a family environment, recognising the staff as the most valuable asset. My client prioritises their training and development for the mutual benefit of individuals and the organisation. Notably, a significant portion of the Senior Management Team, including the Managing Director, have grown within the organisation, starting from apprenticeship schemes and serving for over 15 years.

Committed to upholding the highest standards of customer service, ethics, and business conduct, they foster enduring relationships with the clients and suppliers. Their agility in responding to client needs, coupled with transparent practices and in-house expertise, enables them to deliver services of the utmost quality. Consequently, they expect the employees to uphold these standards, as they represent us and deliver essential services to our esteemed clientele.

Job Purpose:

The role entails executing day-to-day tasks to the highest standards in alignment with relevant contracts, safety regulations, and electrical codes. It requires providing exemplary customer service to clients and residents.

Main duties and responsibilities:

As an electrical engineer, reporting to the Supervisor/Contract Manager, you serve as the primary liaison between the company and the clients. Your role necessitates strong communication skills, both written and oral, along with a comprehensive understanding of the electrical industry. Main responsibilities include:

- Performing electrical maintenance, repairs, servicing, inspection, and testing

- Diagnosing and rectifying faults

- Conducting electrical remedial works

- Undertaking new electrical inspections

- Addressing reactive electrical tasks

- Completing emergency lighting inspections and repairs

- Ensuring work is conducted to company standards, especially in varied environments like schools, void, occupied, and communal areas

- Upholding the highest levels of customer care and promoting a positive image of the company externally

- Adhering to company procedures and policies for efficient service delivery

- Timely and accurate reporting

- Compliance with the company's quality management system and responsible recycling practices

Experience & Skills:

- Experience in electrical repair, maintenance, servicing, and installations, ideally in the public sector

- Proficiency with tools, equipment, and materials common to the Electrical Trade

- Preferably possessing a CSCS card

- Current Trade Qualifications

- Strong communication skills, both verbal and written

- Ability to interpret schematics and electrical drawings

- IT proficiency

- Dedication to excellent customer service

Salary and benefits:

- Competitive salary based on experience (PAYE)

- 23 days holiday per year, with the opportunity to accrue additional days based on length of service, up to a maximum of 25 days

- Option to sell back three days of holiday per year or carry them over to the next year

- Statutory bank holidays (currently 8) provided

- Special arrangements for Christmas Eve and New Year's Eve

- Enrolment in the government pension scheme

- Provision of a vehicle and fuel card as needed

- Company-provided phone and tablet

- Supply of all necessary plant tools, including drills, steps, ladders, and heavy-duty power tools

- Enhanced pay rates for evening, Saturday, night-time, Sunday, and bank holiday working

- Availability for weekend working and participation in the out-of-hours call-out rota

- Flexible working arrangements by mutual agreement

- Comprehensive in-house training programme, both on-site and off-site, with access to e-learning platforms and development review opportunities

- Employee well-being focus, including access to an anonymous external support line