Education Operations Advisor

Education Operations Advisor

Permanent, Full Time

Up to £30,958 per annum

Location: Chelmsford

Working Style: Anywhere worker

Interviews: 14th May 2024

The Education Operations Advisor will support service and business operations across the four Education Quadrants, working collaboratively with stakeholders and key leaders to support all aspects of service operations and enable efficient service delivery and the meeting of operational team requirements.

The role offers the opportunity, working closely with the Education Directors and the wider team to support development, innovation and growth in our services.

The ability to build strong working relationships which are collaborative in nature, both across the organisation and externally are essential. The role will support several key projects or priorities within Education, so excellent organisational and communication skills are key, along with the ability to work proactively and with initiative to fully support the business needs.

Accountabilities

• Lead on the review of current work practices, procedures and controls to make improvements across Education and support the implementation of operational work plans to achieve organisational objectives.
• Working collaboratively with Directors within the Education team, to support the business needs to achieve high quality impact and positive outcomes.
• Provide support for analysis, reporting and action on key projects to ensure high quality monitoring and support early identification of any potential issues.
• Provide tools that identify need, for the use of Directors, to develop organisational capability and support and improve service delivery.
• Support the operational delivery of the service to ensure the success of the wider education team as an outcome focussed service.
• Provide support for sustaining and developing relationships with stakeholders within Essex and beyond, to ensure timely communication and responses for key work streams.
• Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

• Educated to RQF level 3 ('A' level) or equivalent by experience.
• Evidence of continuing professional development and knowledge in relevant professional area.
• Demonstrable understanding of business operations and evidence of successful collaborative working with partners.
• Excellent communication skills (both written and verbal) with demonstrable interpersonal and negotiating skills and experience.
• Excellent organisational skills: the ability to manage multiple tasks, prioritise and meet deadlines with a high level of accuracy and attention to detail.
• High level of IT and digital expertise in order to fully support the needs of the directorate.
• Experience of effective working within a team environment and liaising with a wide range of contacts in a professional manner.

Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means.

To read more about us please visit: Education

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us.

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to

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