Ecommerce Manager

This exciting e-commerce role is responsible for day to day configuration and management of product and ecommerce data within our content management system, across a portfolio of over 20+ successful ecommerce websites selling b2b products. We have another 3-5 website launches planned in the next year which this role will play an important part in creating.A core part of the e-commerce team, this role works closely with the Web Design and Web Development teams managing, implementing and improving technological advances that put our group websites ahead of the curve on ecommerce performance. In addition, there is close liaison with Product Marketing to enable the successful set up, configuration and ongoing marketing of a growing and varied list of over 100,000 stocked and custom products across our group websites.Spanning both front end ecommerce and digital marketing, to back-end configuration of marketing functionality within our own platforms we’ve developed and maintain in house – it’s a fantastic role for an experienced commercial webmaster who can learn the detail of new systems quickly and multitask in a dynamic marketing environment.About Poole Bay HoldingsWe are leading marketers and manufacturers of a diverse range of products for businesses, schools and government organisations. Established in 1993, Poole Bay Holdings extensive product range includes; Hot/Cold Therapy, First Aid Supplies and Fire/Safety Signs to Outdoor Furniture, Cycle Racks/Shelters and Parking Products. Based in beautiful Poole, Dorset with 100,000 square feet of warehouse, factory and office space, we employ a team of over 200 fantastic people. We offer a friendly, and dynamic place to work where our people are empowered and motivated to innovate and make a difference.If you are smart and passionate about what you do, we want to meet you!What we can offer you:Hybrid working after probation (3 days in office; 2 days at home), subject to line manager agreement25 days holiday (including Christmas closure) rising with years of service, plus bank holidays8% Pension with NowPensions – (3% Employer & 5% Employee)Free parkingNew offices with kitchen and break facilitieOngoing support, development and training in line with the needs of the person and the business.Other discretionary benefits may include:Annual financial contribution to wellbeing activity (after 1 year of service)Bi-monthly ‘attendance’ prize draws (after 1 year)Social committee with organised events and activitiesAnnual subsidised company eventsResponsibilities Include, But Are Not Limited To:CMS and back-end system management to facilitate the execution of successful product marketing via online channelsManagement of custom systems and the overarching data architecture that feeds into themLiaison between Web Development and Marketing to manage new development project delivery – with 3-5 new websites planned in the next 12 months.Bulk data management with a view to expedient manipulationConfiguration and improvement of high-quality front-end ecommerce functionality across a wide array of b2b products and websites. Includes custom product builders, search functionality, account functionality, dynamic content and moreTesting of all new web functionality with the development team ensuring the project brief has been metSupporting Senior E-commerce Manager with CRO Test implementation and reportingData projects to facilitate additional product marketing – particularly custom products and system migrationsManagement of website trading messages and settings – such as delivery options and pricing.To undertake any other reasonable duties, as required by managementPerson Specification
Qualifications
Essential / Desirable
1
Relevant qualifications and/or extensive experience in Digital Marketing/Ecommerce
Essential
Skills
2
Strong understanding of ecommerce best practice
Essential
3
Results driven and highly motivated with a problem-solving attitude
Essential
4
Sound judgement and the ability and willingness to make decisions and take action
Essential
5
Collaborative and able to build strong relationships across multiple cross-function teams
Essential
6
Proactive, driven and hands on
Essential
7
Data driven and able to confidently extract and manage bulk product data
Essential
8
Experience of product marketing in a B2B setting
Desirable
9
Excellent verbal and written communication skills
Essential
10
Ability to lead and embed a culture of continuous improvement in processes and working practices
Essential
Knowledge
11
Knowledge of User Experience and Ecommerce Best Practice
Essential
12
Working Knowledge of SQL for bulk product/category management
Desirable
Experience
14
Proven track record of managing and configuring complex ecommerce website functionality
Essential
15
‘Webmaster’ Experience of managing an ecommerce store – ideally b2b
Essential
How to ApplyTo apply, send a short covering letter explaining how you meet the essential criteria set out in the person specification and a copy of your CV to #####
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