Duty Officer - Full Time - St Luke's Swimming Pool

Do you want to make a difference within your local community, supporting people to improve their lives through leisure?
If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real different to local people's lives then Freedom Leisure is the place for you!
We are a not-for-profit leisure trust with we have a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From Swimming lessons, to walking football and everything in-between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.
The good thing is that we provide you with full training and great potential for career progression, we have over 100 facilities across England and Wales - many of our staff have built successful careers with us because they love the having a positive impact in their local communities and enjoy the variety that the role provides.
We are looking for a Duty Officer, to join our friendly and professional team. Working with the Duty Managers and General Manager, ensuring performance potential is optimised and all work is carried out to the highest standard and leading the team of Lifeguards at the busy leisure pool.
You will be responsible as a Duty Officer for the day to day running of the leisure centre to the highest standard and will be offered the full opportunity to develop all the skills required for a full time Duty Manager. We are looking for someone who has excellent communication skills, and ideally has experience of working in a leisure environment, but more importantly, someone who has passion and drive, and is able to think on their feet, keep calm under pressure and able to deal with people from all walks of life. We want our employees and customer to have the best experience possible, so if you are looking to progress your career, then we want to hear from you.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 39 hours per week, Monday - Sunday (Rota basis)
Requirements
RLSS National Pool Lifeguard Qualification
To actively manage and develop and motivate a team of operational staff
To be responsible for the day to day duty management and running of the leisure centre to the highest standard
To contribute to and understand the business and budgetary performance of the centre
To be a proactive member of the leisure centre team
A passion for the industry demonstrated through continuous professional development
Experience of problem solving, customer service and staff management
To be able to work flexibly with a level of autonomy and decision making confidence
Able to think on your feet and respond to variable demands
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?
My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending
Discounted Staff membership (including family members)
Incremental holidays
Employee Assistance Programme - 24/7 confidential, independent and professional counselling
Company pension
Various insurance and saving schemes
Financial advice
Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
All this as well as fully funded training and career progression opportunities in a team working environment
Closing Date: 10th May 2024
Salary: up to £24,482 per annum