Duty Manager

Junction is a brand new bar, restaurant, cafe and social workspace situated in the heart of Manchester. Built under the iconic arch of Manchester Central, one of the UKs largest and most versatile event venues, Junction will welcome workers, tourists and families alike as a place to eat, drink, meet or relax.
A place to game-plan the day with great coffee in the morning, catch up on emails at lunch, make connections with new contacts, and meet friends over cocktails and locally sourced small-plates in the evening. A place for everyone, all day, every day.
Junction is managed by Manchester Central.
Your Role
Competitive salary up to £29,000pa / 25 days holiday plus bank holidays / contributory pension scheme / discounted car parking
Reporting directly to the Bar Manager, this role is working on a full time, permanent basis.
Your duties and responsibilities will include but are not limited to:
Ensuring exceptional service standards and delivering impeccable guest experiences through supporting the team across departments and having a guest focused approach.
Supporting the management team in developing and conducting technical training sessions.
Drive incentives and monitor SPH in line with budgets and KPI targets.
The ideal candidate will have:
A passion for new exciting techniques, exploring flavour and new concepts.
Previous experience within a fast-paced, similar sized venue.
A minimum of one years experience in a hospitality management role.
Excellent interpersonal and communication skills with the ability to communicate effectively at all levels.
You must:
Be a proficient multitasker capable of remaining calm and composed in busy situations.
Have experience of people management, be confident in leading a team in a positive and approachable manner.
Demonstrate a customer centred approach to delivery.

TPBN1_UKCT