Dutch speaking Customer Service Advisor

A new role has come our way to work as a Dutch speaking Customer Service Advisor. You will be responsible for all sales support services, tracking of shipments, maintenance of clients, handling of all information and Dutch enquiries. For this international client, you will be part of the international Logistics team at their Central London office and in this hybrid role you can work 3 days from home per week.The Dutch speaking Customer Service Advisor will be responsible for inputting orders and coordinating deliveries to customers in the BeNeLux, keeping key accounts up to date on any outstanding orders. The Customer Service Advisor with fluency in Dutch will be able to deal with high volume orders and work in a fast paced environment.Your responsibilities will include:Coordinating deliveries and input orders in the order management systemManaging stock levels and prepare documentations for shipment of products to international customers, including invoicingKeep customers up to date throughout the delivery processTake incoming calls, live chat and email enquiries from customers in an efficient mannerProfile:Fluency in Dutch and English essentialSolid experience providing customer support services, sales administration, logistics coordinating, product support and/or order dispatch environmentExperience working in an online customer support, customer services, or client support is a key requirementPrevious experience dealing with larger international clients is essentialSolid knowledge of Microsoft operating systemsAn interest in fashion, luxury or retail industry is desirableTo apply, please send your CV in English and in Word format to Ismael.languagematters is acting as an employment agency in relation to this vacancy.German speaking Technical Support Specialist London - Central
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