Dutch Operations Analyst

The Fisher Investments Luxembourg (FIL) Operations Team supports Client Services, Sales and other internal groups by delivering analysis, and actionable solutions to operational hurdles, which ensure FIL business objectives are achieved.The Opportunity:The Dutch Operations Analyst at Fisher Investments UK provides expert knowledge and support to FIL Sales and Service teams serving the Dutch markets. This newly created role is dedicated to ensuring success in pre- and post-boarding activities, while directly impacting funding goals. In this position, your primary aim is to ensure efficient and effective execution of prospective client and client onboarding, while developing and managing ad hoc projects that improve processes. You will serve as a key liaison between Global Custody Management (GCM), custodians and Sales/Service teams, providing quality control review and real-time analysis of complex cases. You will also be the “voice” of support, speaking directly with prospective and existing clients when needed. You will be reporting to the Head of Service and Operations.The Day-to-Day:Serve as the Dutch onboarding “knowledge expert”, ensuring compliance and oversight of each caseAnalyse KYC information for completeness, risk assessment and accuracyCommunicate with our client service, sales and relationship management teams, ensuring quality control of information prior to submissionIdentify potential onboarding issues in real-time and develop innovative solutionsDevelop and maintain a direct relationship, in collaboration with GCM with custodian and Compliance teams to ensure constant alignment in combination with GCMBe a resource and support in client communication on specific casesManage projects, reporting and updates on progress.Your Qualifications:Read, write, and speak Dutch and English proficientlyHave at least 2 years of relevant experienceCan demonstrate well developed critical thinking, qualitative and/or quantitative skillsHave the ability to assess and analyse problems, developing innovative solutionsManage complexity and coordinate across several departments under strict timelinesStructure and prioritise your workload well, while managing time across various tasks and have good attention to detailPossess a Bachelor’s degree or equivalent combination of education and experienceWhy Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians.It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidaysEnhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees$10,000* fertility, hormonal health and family-forming benefitA retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributionsGym subsidy of up to £50 per monthEmployee Assistance Program and other emotional wellbeing servicesA collaborative working environment that practises ongoing training, educational support and employee appreciation eventsWe take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team – it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe.*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
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