Directorate Facilitator

Main area
Directorate of Neurosciences
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Mon - Fri, 7.5 hours per day during office hours.)
Job ref
190-#####-DIR
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Hallamshire Hospital
Town
Sheffield
Salary
£25,147 - £27,596 pa/pro rata for part time staff
Salary period
Yearly
Closing
23/05#####4 23:59
Interview date
06/0#####24
NHS AfC: Band 4We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.Job overview An exciting opportunity has become available to join the team within
Neurosciences
, helping to deliver first-class local and regional healthcare. The successful candidate will gain experience of working alongside operational managers in a busy, hardworking, supportive directorate that will facilitate future personal and professional progression. We are seeking a bright, talented and personable individual as the team continues an exciting period of transformation. The successful candidate needs to be an excellent team player whilst being able to work using his/her own initiative. You should be motivated and enthusiastic with excellent organisational and I.T. skills.This is a demanding position, but an exciting one, which offers driven candidates many opportunities for personal and professional development.The Directorate rewards its committed staff with a flexible approach to work to promote a healthy work/life balance and robust service cover (details to be negotiated and agreed).The post-holder will need to demonstrate the ability to work collaboratively with clerical and senior medical colleagues.You will need to meet performance targets and deliver to tight deadlines whilst efficiently managing a complex and changing workload. Thus, an eye for detail whilst working under pressure is essential.Main duties of the jobSupporting the Directorate’s management team by providing comprehensive and flexible administrative support across Neurosciences.Co-ordinating the department’s response to morbidity and mortality (M&M) events and meetings, internal audits, and national audits, including those associated with the National Neurosurgical Audit Project (NNAP).Administrating the operational and quality aspects of the Medical School programmes for medical undergraduate clinical placements, liaising with clinical teachers, students and University of Sheffield Medical School staff.Supporting the academic clinical leads in the organisation and delivery of medical students’ education and clinical placements.Supporting the Service Co-ordinators with Directorate administration as requested.Working for our organisationThe Directorate of Neurosciences forms part of the Head & Neck Group along with the E.N.T., Oral & Dental and Ophthalmology services.The Directorate of Neurosciences is one of the busiest and most varied Directorates in the Trust and patients travel from across the region and country to be treated here. Neurosciences comprises of neurology, neurosurgery, neurorehabilitation, neuro-psychotherapy, neurophysiology, stereotactic radiosurgery and TIA/stroke services.Pre-COVID19, Neurosurgery#####019 activity contract was 13,000 out-patients and 1,650 elective surgical procedures. The service currently employs 17 consultants, not including the junior medical staff or speciality doctors. We also have a large range of nurses, support workers and other health professionals that support the medical team, some of whom also treat patients in clinics of their own. The Directorate’s annual budget is in excess of £35 million.Working as part of such a large and diverse multi-disciplinary team, while working close with the people in your immediate area, will provide an excellent environment for you to get to know people and develop good friendships and working relationships. This provides both the opportunity for professional and personal development and the challenges to ensure that we are constantly learning and remain an evolving service.Detailed job description and main responsibilitiesPlease view the attached Job Description and Person Specification documents for full details regarding this post.When completing your application please ensure that you clearly demonstrate how you meet the role criteria.You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.Person specificationQualificationsGCSE maths & English at grade C/4 or above (or equivalent)II.T. qualifications (e.g. NVQ level 2 or above or EDCL)Other FactorsWillingness and ability to travel to other hospital sites when required.ExperienceExtensive experience in an office environment.Demonstrable track record achieving deadlines and targets.Comprehensive understanding of procedures and policies for using and maintaining databasesEvidence of developing and maintaining effective working relationships with a variety of professionals and service users/customers.Evidence of developing and maintaining effective working relationships with healthcare professionals, medical and administrative staff.Experience using databases to manage information as well as share and analyse data.Excellent analytical skills and experience of data management e.g. data analysis, interpretation of results and basic statistics.Report writing/presentation skillsAn awareness of the challenges currently facing the NHS.Extensive experience working for the NHS.Demonstrable leadership experienceKnowledge of the DirectorateExperience of working in research and/or clinical auditDemonstrable track record working with healthcare targets, especially the 18-week RTTP.Experience communicating directly with service users/customers, both face-to-face and over the ‘phone.Experience using Lorenzo or a similar patient administration system.Experience communicating directly with patients, carers and relatives, both face-to-face and over the ‘phone.Familiarity with out-patient and in-patient ward areas.Previous supervisory experience.Experience of training othersFurther TrainingExperience of teaching or training small groups.Able to program in VBA and/or SQLExcellent written and verbal communication skills.Excellent interpersonal skills encompassing both teamwork and customer service.Highly developed organisational skills including the ability to multitaskAbility to prioritise one’s own workload and that of others.Ability to work under pressure in a fast-paced environment.An eye for detail whilst maintaining an active appreciation of the bigger picture.Ability to solve problems and respond to issues as they arise.Excellent standard of I.T. literacy and keyboard skills including the use of Microsoft Office software packages.Familiar with hosting meetings via Microsoft Teams or similar software.Flexible approach to work.A positive, polite and professional attitude to meet service needs.Working knowledge of confidentiality, related legislation and codes of practice.Knowledge of STH waiting list policies including out-patient and in-patient targets.Demonstrable leadership qualities.Awareness of STH Trust policies and procedures.An understanding of clinical governance.When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.For more information about our organisation and the opportunities available, please visit ourwebsite and follow us onTwitter andFacebook .Employer certification / accreditation badges
Name
Rob Grimshaw
Job title
Service Manager & Operational Manager
Email address
#####
Telephone number
01142268838
Additional information
Katie Harrington on above email/telephone number
#J-18808-Ljbffr