Director of Estates & Facilities

The Director of Estates and Facilities is responsible for the strategic and operational management of the Trust's Estates and Facilities functions to support the delivery of high-quality healthcare and for the development of services in accordance with the Trust's strategies and corporate objectives. The post holder provides strategic direction and advice on the estate ensuring that the built environment is safe for patients, visitors and staff, is fit for the future, is managed effectively and efficiently and adapts to changing healthcare needs. The Director of Estates and Facilities holds corporate and professional responsibility for estates and facilities service standards, delivery of all strategic/ capital projects, management of the community portfolio, governance, policies, financial management, statutory and regulatory compliance and risk management, and provides assurance to the Trust Board and Executive Committees for the estate.Main duties of the jobDevelopment of the Trusts estate strategy aligned to the clinical and corporate strategies. Strategic and Capital project planning for backlog and estate investment, and strategic / major projects. Organisation's estates infrastructure and master planning Estates management (Mechanical, electrical & building maintenance, minor new works, fire safety, grounds & gardens, administration and help desk) Developing and implementation of the Trusts NHS Green Plan / Decarbonisation objectives. Space and property, including acute and community portfolio. Health and Safety management Facilities management (patient meal service/catering, residences/accommodation, security / LSMS, access control/ID badges, portering, car parking, non-patient transport / logistics, domestic services and retail provision) Statutory compliance, assurance, risk management and governance for the built environment Workforce management Professional lead for all staff groups within Division Information and reporting for estates and facilities functions Budget management (capital and revenue) to achieve best value and efficiencies Executive lead for Trust decarbonisation / Net Zero Carbon agenda Development of strategies and policies for the directorate Contributes to corporate decision making Take part in executive Gold On Call rotaAbout usWhittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work. Key information: Main acute sites: 1 Leaseholder sites: 13 Satellite sites: circa 60 Number of Staff reporting to this role: circa 250 WTE's (plus contractors) Revenue budget: c 31m Capital/ strategic budget: varies dependent on capital projectsJob descriptionJob responsibilitiesKey Working Relationships The post holder is required to deal effectively with staff of all levels throughout the Trust as and when they encounter on a day to day basis. In addition, the post holder will work with the wider healthcare community, external organisations and the public. This will include verbal, written and electronic media. Freedom to act Interpret and comply with relevant legislation, regulations and best practice guidance for all aspects of estates and facilities across the Trust. To work within Trust policies and procedures, building and health and safety regulations. Formulate appropriate policy, risk and governance arrangements across the entire spectrum of estates and facilities services. Deliver compliance against relevant legislation and regulation, and produce supporting evidence as required by the Trust Board or external regulators. Ensure that the Trust has an appropriate Premises Assurance Model, and that this is aligned to legislation, regulation and good practice, and that this is used to provide assurance to the Trust Board, external stakeholders and regulators. Hold Responsibility for audit functions associated with estates and facilities, including cleaning, patient catering safety, legionella control, fire safety, asbestos management. Ensure that an appropriate internal and external audit programme is delivered across estates and facilities, in accordance with the Trusts audit requirements Management of estates capital investment programme providing advice on all aspects of capital investment. Ensure that capital costs are prepared in accordance with professional standards, NHS Estates guidance at the various stages of business cases. Manage capital project developments from inception to completion including design process and governance arrangements. Manage the award of construction contracts ensuring all legal aspects are covered. Responsible for estate engineering governance in accordance with standards and guidance. Analytical/Judgement skills Analyse, interpret and present highly complex data and build business cases supported by clear evidence using analytical techniques. Hold corporate responsibility for all information systems that are used to deliver estates and facilities services, ensuring that robust contingency and business continuity plans are in place. Ensure that all information governance and data protection standards are met for estates and facilities functions. Ensure estates and facilities data is accurately recorded and analysed for the Estates Return Information Collection (ERIC) covering a wide range of services. Planning/Organisational skills Formulate long term strategic plans for the estate and associated estates and facilities services, which have wide ranging impact across the organisation and the entire local healthcare system. Lead the delivery against the Trusts key estates and facilities strategic priorities and set short and long-term corporate objectives that deliver to these priorities. Responsible for the shaping and development of the Trusts estate strategy taking account of all dependencies, infrastructure and interfaces for multiple capital projects. Lead the representation and engagement of the Trust in system-wide inter-agency strategic development, including through the ICS estates group. Develop and deliver the Trusts retail strategy, ensuring that the Trust provides commercially viable retail services which reflect current and emerging needs of patients, staff and visitors. Develop and deliver a carbon reduction plan and support the shaping and delivery of the Trusts sustainability strategy to reduce carbon in conjunction with the local and national initiatives. Formulate and progress a strategic plan for the integration and or closer working of estates and facilities functions and services where feasible across the London region, responding to the estates implications of the delivery of new models of care. Principal liaison role with local Authority Planning Officers and Specialists regarding planning issues, alignment with the Councils local plan and planning applications in connection with site development and capital projects. Policy/Service Development Hold corporate responsibility for estates and facilities policies, and provide assurance to Board with respect to compliance with these policies. Provide highly complex, sensitive information relating to strategy, policy and technical systems to directors and senior managers. Ensure that there are relevant policies, plans and procedures in place to ensure delivery of a safe and compliant estate. Responsible for establishing and updating Trust policies in connection with estates and facilities services or inputting to the development of Trust policies. Develop programmes to modernise and re-design functions and services which improve efficiency and/or effectiveness of the built environment and the patient experience. Develop continuous improvement for estates and facilities services, maximising opportunities to integrate support services, deliver efficiencies, productivity and financial improvements. Lead and encourage the development of new and innovative practice to ensure the continuous improvement, efficiency and effectiveness and the development of high standards. Financial responsibilities Responsible for significant revenue and capital budgets, including backlog. Strategic and development capital budgets Own the Trust revenue budget for estates and facilities, delivering within annual financial targets. Deliver financial accountability and services in line with Standing Financial Instructions. Develop and deliver cost improvement programmes which mitigate cost pressures and reduce the overall cost of delivery of estates and facilities services. Overall, financial responsibility ensuring controls are in place for revenue and capital budgets including contracts and purchasing in compliance with the Trusts Standing Financial Instructions. Information Resources Develop and use property databases and computer aided design / facilities systems to drive performance of estates and facilities functions. Hold corporate responsibility for all information systems that are used to deliver estates and facilities services, ensuring that robust contingency and business continuity plans are in place. Ensure that all information governance and data protection standards are met for estates and facilities functions. Ensure estates and facilities data is accurately recorded and analysed for the Estates Return Information Collection (ERIC) and Model Hospital (MH) covering a wide range of services. Responsible for the management of multiple information systems. Research & Development Develop and lead research associated with support services, and share this through peer reviewed publications, professional bodies, and technical conferences. Maintain and grow commercial and other NHS income, and develop business strategies for the future development of services Comply with Trust Infection Control Policies at all times in such a manner as to minimise the risk of healthcare associated infection. As an employee of the Trust, abide by any relevant code of professional conduct and/or practice applicable to you. A breach of this requirement may result in action being taken against you (in accordance with the Trusts disciplinary policy) up to and including dismissal. You must also take responsibility for your workplace health and wellbeing.Person SpecificationQualificationsEssential
Degree in relevant estates or facilities discipline Post graduate qualification at Masters level (Master's degree or equivalent in relevant discipline) Chartered professional registration/accreditation in relevant discipline (RIBA, CIOB, RICS, CIBSE, etc.) Project management qualification or equivalent level of experience. Specialist training over more than one discipline in relevant discipline acquired through post-graduate courses (IWFM, IHEEM, etc.) Evidence of CPD and leadership development at advanced and very senior manager level.
SkillsEssential
Sound knowledge of legislation relating to estates and facilities services. Excellent communicator for highly complex, sensitive information with good written and verbal communication at all levels, and strong negotiation skills and the ability to influence and effect change. Extensive professional knowledge and understanding of healthcare estates and technology across a number of specialist discipline/functions including construction and engineering services. General management, financial and strategic knowledge. Ability to lead a team and establish a culture of high performance, personal responsibility for quality of output, collaborative team-working and sharing of ideas, expertise and success. Results-driven, with commitment to deliver objectives to agreed quality standards, budget, and timescales. Highly complex facts requiring analytical, interpretation and problem-solving skills involving judgments across wide range of engineering and building issues concerning legislation, statutory compliance and conflicting demands. Ability to establish clear priorities among competing objectives/activities. Able to manage high levels of complexity and ambiguity while maintaining team focus. Outstanding relationship management skills. Ability to build and maintain positive and productive relationships across a range of partners and stakeholders, working across organisational boundaries. Politically astute. Understands internal and external organisational relationships and is sensitive to change management issues. Commitment to modernising health services for the benefit of patients, public and staff. In-depth understanding of capital procurement process and procedures. Knowledge of the technical design, local planning and construction projects including CDM regulations. Knowledge of Health & Safety for the delivery of estates and facilities Services which impact on patient care and public and staff safety.
KnowledgeEssential
A minimum of 10 years' senior management experience in a large organisation in estates and facilities management Track record of successful management of estates and facilities services. Delivery of complex capital investment programmes. Management of strategic development and/or rationalisation of complex property portfolios. Experience of leading or supporting business cases for major investment. Procurement of services and/or buildings from the private sector. Experience with lease negotiations and development of estate strategies.
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