Director Environmental Site Services

About the jobOur client is the world's leading company delivering
sustainable design, engineering, and consultancy solutions for natural and
built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving
quality of life. Everyone has an important role to play. With the power of many
curious minds, together we can solve the world’s most complex challenges and
deliver more impact together.Role description:The Site Evaluation & Restoration (SER) team is a specialist business
area that investigates, assesses, and manages all aspects of the below ground
environment. The team comprises geologists, hydrogeologists, chemists and
engineers with supporting field services teams (including drilling rigs, drones
and monitoring capability) and complimentary project management, commercial
management and development management expertise specializing in all aspects of
brownfield regeneration, groundwater resources, contaminated land clean-up and
demolition.
As the Business Director for SER, you will be the leader of a flexible
workforce of between 275 and 300 colleagues delivering net revenues of £25M pa
across all sectors. The team spans the UK and is fully integrated with a global
network of over 36,000 Arcadians delivering cutting-edge, innovative solutions
to our client’s most significant challenges.
You will guide the Site Evaluation & Restoration business unit with
ultimate accountability for revenue and margin delivery; the successful
candidate will develop and oversee the implementation of the strategy to ensure
quality and safety in project delivery, service excellence and profitable
growth within the unit, to support the delivery of the wider business’
objectives.
The team routinely works on major infrastructure, industry and property
projects with key focus areas for development including holistic groundwater
resource management, inner city regeneration schemes, the management of
emerging contaminants (such as PFAS) and embedding Sustainability in all that
we do. The team has a clear 2024 plan and strategy, delivery of which is
underway; the continued evolution and development of that strategy is a core
function of this role.
The leader of this Business needs an instinct on how to prioritise routes to
market (directly to client or collaboratively with account leaders or supply
chain partners), a strong Growth Mindset and an ability to focus and prioritise
the Business’ efforts into high quality safe delivery.Role accountabilities:Lead,
motivate and develop a diverse team of senior specialists by recruiting,
setting objectives and reviewing performance to ensure staff are
developed, driven and have the necessary skills to deliver the programme
objectives. Develop
and implement the business plan for SER and ensure the team understand it,
and the role that they play in its achievement, through the development of
the appropriate culture and the provision of context and clarity.Lead
the identification and targeting of clients through the delivery of
service excellence to deliver growth in organic revenue in the business
unit.Develop
enduring relationships with clients and colleagues to understand their
business needs and ensure ultimate client satisfaction to improve
retention and deliver organic revenue growth.Coach
and mentor team leaders and service leaders to ensure all projects are set
up for success and appropriate governance is adhered to, to improve client
satisfaction. Lead
the identification of talent in the business unit in both technical
capability and sales, and promote career development by directing
individuals who are identified to the appropriate development programmes.Lead
decisions on resource utilisation within the business unit and maintain
the integrity of the unit composition and pyramid management structure to
enable resource optimisation.Lead
the identification and management of risk in service delivery and ensure
compliance with governance processes in the business unit to lead to
service excellence and client satisfaction.Maintain
an in-depth and up-to-date understanding of the business unit's clients
and the market to identify key trends and emerging opportunities.Develop
relationships throughout Our client to foster cooperation and to maximise
opportunities to cross-sell and trade-up.Qualifications
& Experience:Have
experience of operating at a strategic level and leading a P&L or
large and diverse teamHave
experience of developing and implementing strategy, and developing and
taking to market Value PropositionsHave
experience of working at a senior level with diverse internal and external
stakeholders, and evidence of building effective client relationshipsBe
able to establish a strong internal and external network to support the
delivery and growth of the businessDisplay
first class communication, interpersonal, relationship building,
collaboration and influencing skills.Demonstrate
ability to drive innovation and a growth mindset culture within a businessQualified
to degree level in a relevant discipline or demonstrate significant
equivalent experience.Chartered with a
relevant professional organisation.
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