Director, Brand Voice - Global

Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder and CEO, Nicola Kilner.We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!WHAT WE’RE LOOKING FORWe’re looking for a Director, Brand Voice – Global, who will be a key strategic leader within DECIEM’s Global Creative Design studio, establishing & leading a new Brand Voice department. You will oversee the evolution & formalization of the brand voice for The Ordinary, NIOD, and other DECIEM brands while also establishing the copywriting process for the organization. Day to day, you will work alongside Brand Managers, copywriters, Art Directors, videographers, photographers, and designers - partnering closely cross-functionally.This is a hybrid role based out of our Londonoffice.WHAT YOU’D BE DOING IN THIS ROLEEstablish brand voice guidelines for The Ordinary, NIOD, and other DECIEM brands – ensuring we remain consistent across every consumer touchpointLead & mentor a team of copywriters - in-house and freelancers - to build a culture of writing at DECIEM that is collaborative, dynamic, and aligned with our valuesOversee copywriters in the delivery of quality writing for digital, OOH, retail, social, and other consumer-facing creative workLead the organization and management of internal & external copywriting resourcing in order to deliver on Global Brand needsDefine and optimize the copywriting approval process within the organizationWork closely with cross-functional teams to lead training and company wide buy-in of our tone of voicePartner with Creative and Brand leadership to articulate the vision of DECIEM brands, leveraging an understanding of our strategic priorities and translating it into engaging contentOversee the creative review of copywriting outputs from the Brand Voice team, and ensure alignment with overall creative work from our Design teamDevelop a process for copywriting within the broader Creative organizationTranslate briefs and brand strategies into emotive stories that resonate with our target consumerStay current with what’s happening in the skincare, beauty, and consumer goods industry to maintain an understanding of DECIEM’s strategic position and how we remain uniqueOversee and evolve brand voice guidelines as needed on an annual basisPresent to DECIEM Senior Leadership as neededSKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONEBe a master storyteller7+ years experience in copywriting, brand narrative, or creativeExperience working in creative agencies, media publications, or in-house creative teamsExperience developing tone of voice for consumer-facing brandsExperience working as key piece/department within a larger Creative organization and understanding the skills needed to deliver best-in-class integrated workStrong understanding of youth culture and digital communicationYou are a strong collaborator and have experience working on global campaignsExperience balancing multiple projects at one time, planning and managing your team’s schedule effectivelyWHAT YOU’LL BE GAINING BY JOINING OUR TEAMThere’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.6 months of paid time off for new parents (inclusive of all genders).Work from anywhere 4 weeks per year.A hybrid work model (for applicable roles).Summer Friday’s - get off at 1pm all summer long! (for applicable roles).Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.A generous discount on DECIEM products for you, your family, and your friends.BUILDING GROWTH TO POWER GOODWe are a People first company that lives by our core values to… Do the right thing Respect small things Be the futureThese values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!SUSTAINABILITY AND SOCIAL IMPACTDECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.CREATING A HUMAN WORLD OF BEAUTYDECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey ".DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.WANT TO JOIN US?Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted.
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