Digital Inclusion Delivery Officer (Fixed Term/Temporary)

Digital Inclusion Delivery Officer (Fixed Term/Temporary)
Category Development & Support Organisation Good Things Foundation Job Description About usGood Things Foundation is the UK’s leading digital and social inclusion charity. Our mission is a world where everyone can benefit from digital.
We are the charity behind the National Databank, National Device Bank, and the National Digital Inclusion Network – the nation’s social infrastructure for digital inclusion.
Since 2010 we’ve helped over 3.5 million people to improve their lives using digital, driving positive outcomes such as employment, reducing loneliness, supporting basic digital skills, and health and wellbeing.Good Things Foundation live the change we are seeking to achieve and encourage applications from diverse backgrounds. We operate a policy of providing equal opportunities in all aspects of work including recruitment, training, and promotion, whatever the colour, race, religion, belief, ethnic or national origin, gender, sexual orientation, marital status, age or disability of an employee, having regard to the individual’s aptitudes and abilities and requirements for the job. Good Things Foundation is opposed to all forms of unlawful and unfair discrimination. Our goal is also to be truly reflective of the makeup of society and we actively welcome difference.About the roleThe purpose of the Digital Inclusion Delivery team is to grow and strengthen the National Digital Inclusion Network – a network of community organisations – and ensure that they, and the people they work with, benefit from the resources, services and support we offer to help those who are digitally excluded.You will provide strong customer support for members of the National Digital Inclusion Network, including managing inbound enquiries across all of our services – the National Databank, the National Device Bank and Learn My Way.You will have excellent interpersonal skills and you will inspire and support network members to engage with Good Things Foundation and to develop their capacity to deliver digital inclusion in their communities.You will be a motivated, effective and collaborative individual, with excellent IT, organisational and administrative skills.You will be committed to ensuring the best possible end-to-end experience for our network members and the people they support.You will be passionate about building a movement to fix the digital divide, and curious; looking at the data and gathering insights and stories from network members, sharing these internally with your ideas about how to improve our services .
This is a fixed term contract for 6 months with the possibility of a further 6 month extension.
Location Sheffield£23,400 with increase to £24,450 on successful completion of probation. Type of Contract Full Time Hours 37.5 hours per week- All employees with contracts of six months or more are invited to be a Member of the Good Things Foundation Staff Owned Mutual. This gives you voting rights for Staff Board Directors and at the AGM (Annual General Meeting)- 30 days holiday per year (excluding bank holidays, pro rata to reflect fixed term status)- 10% Employer contribution to a personal stakeholder pension scheme (when you contribute 5%)- Up to £500 contribution for work related training (or £200 for personal development and £300 for work related training)- Life assurance and income protection- Confidential Employee Assistance helpline Closing Date 07-01-2024 How to Apply Please return your CV and covering letter outlining your suitability for the position to ##### by the closing date of Sunday, 7th January at 11:55pm. Applications which do not include both a CV and covering letter will not be considered.We would be grateful if you would also complete our Equality and Diversity form to help us monitor our commitment to equity, diversity and inclusion.To sign up for job alerts or advertise a job please login or register with VAS:
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