Digital Experience Engineer

Role OVO-View Team: Enterprise Security and Platforms Salary banding: £39,960 - £48,170 Experience: 4+ years of engineering experience in an technology role Working pattern: Full-Time Reporting to: Brett Marshbanks - Senior Tooling Specialist Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Secure Frictionless Access Top 3 qualities for this role: Passionate, Collaborative, Thorough Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility.All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. In the words of the team, you should leave your current role for this one because . "Our Enterprise Security and Platforms team drives for user experience and security. Our colleagues depend on us to ensure the stability and security of our enterprise hardware and SaaS platforms. In this team and the fast-paced environment we work in, we constantly challenge the status quo and look for ways to improve workflows, introduce speed and automation and ultimately better enable the people delivering Plan Zero." Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're hiring creators, challengers and coaches. Every role we're hiring puts people at the heart of our platforms strategy and uses technology and operational processes to build a resilient and performant business. The Path to Zero is paved with secure productivity platforms! This role in a nutshell: Our colleagues depend on us to deliver a rich, safe digital experience that is also a hard target for cyber threats. OVO has scaled rapidly in recent years, our processes and platforms need to meet and exceed those scaled demands. You'll drive our roadmap for laptops, desktops and Google Workspace, be given challenging tasks, lead initiatives, and take ownership and responsibility for a platform that is our people's entry point to the OVO technology experience. Your key outcomes will be: Implement best practices, strategies, methodologies, and approaches to device and Google Workspace administration tasks and complex projects. Develop repeatable standards and implementation processes to ensure product uniformity and quality. Document, deploy, and improve new and existing features to continually improve OVO's internal user experience. Deploy, maintain, troubleshoot and monitor our device management and Google Workspace platforms. Work with our technology teams to review our current environment and ensure an integrated identity, device and Workspace security capability while driving a roadmap of innovation and automation. Create, amend, and maintain on device and Workspace security policies and platforms, maintain enforcement and automate application and patch management. Systems - Familiarity operating the following technologies and platforms would be advantageous (but is not required): Mobile Device Management (e.g. Intune and Mosyle) Workflow/process automation SSO setup and integration including SCIM Software Asset Management Administration and Analysis (Flexera) SaaS platform management and security posture monitoring Identity and Access Management and Privileged Access Management platforms (including Google Workspace and Entra ID) Allowlisting (application control) Endpoint Detection and Response and SIEM Issue and Project Tracking (Jira) Cyber Asset and Attack Surface Management Scripting languages such as Bash and PowerShell You'll be a successful Digital Experience Engineer at OVO if you Are a challenger: guiding our enablement strategy will benefit from an analytical mindset, strong systems thinking and ultimately good judgement. Our culture calls on us to make wise decisions despite ambiguity. And when you inevitably make mistakes, you learn from them and share them with others so that we can all learn. Are a creator: you have experience of scaling and automating technology operations for over 5,000 people while maintaining a high quality end-user digital experience. You will have a strong understanding of technical systems & platforms and experience building and maintaining productivity tools for internal users that have a customer-centric objective. Are a communicator and coach: you are committed to ongoing personal and team development, for example evangelising a productive and safe digital experience with clear and direct written and verbal communication. You will be able to take technical concepts and reframe them so that different audiences can understand them. Let's talk about what's in it for you We'll pay you between £39,960 - £48,170, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 off any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form we want to make the process as easy and comfortable for you as possible