Diagnostic Technician - NIGHT SHIFT

A bit about us:
Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth, development, and a commitment to excellence. We have been a leading automotive group in Letchworth for 35 years.
Over the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a multi-franchise business, we represent a diverse range of leading automotive brands.
Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff. Together, we drive success, celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.
What you will be doing:
Carry out diagnostics, inspections, repairs and services to vehicles
Interpret instructions from the job card/repair orders
Instruct the parts department on the parts that are necessary for the repair
Completing road tests and signing off all the necessary warranty repairs
Report & record work completed, tests carried out reporting on any faults or additional work required
Liaise with customers on technical/product matters
Keep up-to-date with the most recent changes in technology & techniques
What we need from you:
First Aid and Fire Marshall certificates would be an advantage
Qualified to NVQ Level 3 or equivalent with EV and HV experience
2 years minimum as a qualified technician
Full manual driving licence
Must have own tools
Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively; in 2022 and 2023.
In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and supportive environment.
Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.
Location:
GWR Kia, Middlesex TW8 9FX
Contract Type:
Permanent
Salary:
£47,500 per annum
Hours:
Monday to Friday 18:00 to 02:30 (Night Shift)
Benefits:32 days annual leave (including bank holidays), increasing after 4 years of service, your birthday off paid, plus additional annual leave purchase scheme
Family-friendly benefits including Life Assurance from day one of joining us, Enhanced maternity, paternity & adoption packages
Reduced rates on vehicle purchases & maintenance
Recognition of long service, every 5 years
Norton Way Stars of the Month award
Free eye tests
Improved Employee Assistance Programme
Tech purchasing benefits
Cycle to Work Scheme
Staff referral bonuses
Along with access to our benefits portal, offering 100's of savings for retail stores and hospitality venues.
You may also have experience in the following: Service Technician, Automotive Technician, Mechanic, Vehicle Technician, Auto Technician, Automotive Service Technician, Maintenance Technician, Repair Technician, Vehicle Maintenance Technician, Automotive Engineer, Diagnostics, Diagnostic Technician etc
REF-214 154
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