DHS Data Analyst

As a Strategic Data Analyst, you will play a crucial role in supporting senior management and collaborating with various stakeholders to ensure informed decision-making and continuous improvement within our organisation. Your insights will help Direct Heating Spares (DHS) make well-informed decisions, driving efficiency and success.
Come and join us as an enthusiastic and focused Data Analyst and be part of a hugely successful and friendly team.
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Data Analysis: You will be responsible for conducting comprehensive and accurate data analysis.
Data Architecture and Interface: Collaborate with DHS team to ensure seamless integration of data into Highbourne Group.
KPI Improvement: Work closely with the business teams to identify key performance indicators (KPIs) and provide analysis to improve performance against these metrics. Your contributions will directly impact the achievement of business goals and enhance overall performance.
User-friendly Dashboards and Reports: Utilise requirement gathering techniques to develop intuitive and user-friendly dashboards, reports, and data analytics tools that support. Your commentary and insights will add clarity to the data and help the business better understand the implications.
Report and Data Request Process: Implement and communicate a streamlined process for handling report and data requests. Additionally, create a central storage and self-serve support hub to gather feedback and ensure the service meets the needs of our stakeholders.
Predictive Analytics and Continuous Improvement: Develop predictive analytics models to forecast trends and identify potential opportunities for business improvement. Continuously search for and test new solutions and technologies that can enhance our data analysis capabilities.
You'll live and breathe our Customer First ethos, with an innovative and proactive approach to problem-solving. You'll enjoy working collaboratively with the wider teams and you'll thrive on delivering excellent support.
Previous experience with working with large data sets
Clear communication and able to work with various stakeholders
Computer literate and able to use Excel / Google Sheets
Good knowledge of ERP Solutions
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme, we look out for each other
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion so everyone can be their true self
And more!
We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.