Desktop Support Engineer

Job Title:
Desktop Support
Duration
: 01/07/2024 - 27/09/#####
Day Rate
: £18 per hour
Location
: Edinburgh, Onsite.
Key Skills:
Security Clearance
Job Description:
We are seeking a dedicated and Desktop Support Engineer to join our team in Edinburgh. The successful candidate will provide comprehensive desktop and remote support to users across multiple locations.
Key Responsibilities
:
Provide on-site desktop support to users at the Edinburgh Office
Deliver remote support to users located in London, Leeds, and home locations.
Support HP hardware, peripherals (docking stations, keyboards, mice), and mobile devices (Samsung and iPhone).
Manage and support Windows 10/11 environments, MS Outlook, and Office#####6.
Perform software installation, configuration, and application support.
Handle cabling and patching tasks.
Maintain a good knowledge of iPhone and Samsung phone support.
Video Conferencing and Telephony Support knowledge preferred but not essential.
Ensure high-level administration, call management, and accountability.
Act as the central point of contact for on-site users, with support available from London when needed.
Requirements
:
Candidates must have active Security Clearance or be eligible to go through the processs.
Previous experience in a similar role is essential
Excellent problem-solving skills and the ability to work independently.
Strong communication and interpersonal skills.
How to Apply:
Interested candidates should apply with their CV outlining their suitability for the role .