Desktop Engineer - Milton Keynes

Desktop Engineer required for a leading client based in Milton Keynes. My client is currently seeking a Desktop Engineer to come on board work full-time on client sites. This dynamic and stimulating role centers around supporting academic settings, collaborating with essential stakeholders, and actively seeking ongoing enhancements in technology and procedures. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on laptops and desktops.Handle responsibilities concerning the setup, upkeep, and resolution of issues related to Windows 10/11 OS on laptops and desktops.Conduct server OS administration tasks.Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices.Offer support for academic hardware & software.Administer Office 365, including tasks like user account creation, Entra, Exchange Online, etc.Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.Manage antivirus/security products.Execute cable patching and utilize remote access tools.Leverage ITSM tools for streamlined service delivery.Demonstrate robust technical skills, exhibiting proficiency and confidence in managing the aforementioned tasks.Exhibit outstanding customer service and communication abilities.Demonstrate a fervent passion for their field and a dedication to delivering high-quality, client-focused service.Possess or be eligible for DBS clearance.Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy. The link to Crimson's Privacy Statement is here, should you wish to view prior to applying for this vacancy -
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