Deputy Store Manager

Deputy Store Manager
in
Newton Abbot
at
Costcutter
We all know there is a place for planning whenwe shop, but at times we all like to give in to the unexpected, to live life onimpulse, to simply be spontaneous. Costcutter is on your side. Not just forgreat value basics, but also for the surprising extras, giving you the freedomto enjoy the more carefree and unexpected moments in life.
With stores run by independent retailers,Costcutter really is at the heart of the community.
Bestway Retail now supports nearly 3000 symbolretailers as well as operating over 400 franchised stores, and over 170 companyowned stores throughout England and Wales, we employ over 2500 colleagues whoenable us to provide a great local retail service in our communities.
Through the acquisition of CostcutterSupermarkets Group into our Bestway Retail Division, our annual wholesaleturnover has grown to c£3b per year.
We own the UKs largest franchised off licenseand convenience chains which encompasses the brands Bargain Booze, Wine Rack,Select Convenience and Central Convenience. Our vision is to be the best valueoff licence led convenience retailer and wholesaler.
Both retailers and suppliers are supported bythis new additional scale of the combined business, with the collaborativepartnership approach making Bestway the partner of choice for growing sales inthe convenience market.
Join us and you will be joining our fast-pacedbusiness, entrepreneurial and dynamic business. It's an incredibly excitingtime to join us in this new venture!! Job DescriptionJob Title: Deputy Store Manager Employment type: Permanent – Full TimeCity/Town: Newton AbbotPostcode: TQ12 2BGSalary: Competitive, plus company benefitsWe have an exciting opportunity for a Deputy Store Manager to join our Store. If you are passionate about leadership and customer service, we would love to hear from you!As the Deputy Store Manager you support the Store Manager and lead your store team in ensuring the best possible customer experience whilst maximising profit and ensuring compliance in all legislative areas.With close links to our head office teams, you will have excellent communication skills, be able to adapt to new innovations and ways or working and take pride in being the ambassador for the Costcutter standards of practice.Your main responsibilities:Coach and develop store team to deliver outstanding service, and facilitating as much interaction on the shop floor as possiblePresent the store in-line with the company brand standards guidelinesPromptly resolve or report all issues affecting the customer experienceCommunicate positively with all colleagues, offering advice and assistance when neededBuild relationships with the local community to develop a positive representation of the brandDevelop understanding of support departments and use knowledge to optimise the customer experienceIdentify opportunities to improve store performance and support activities to generate additional businessHelp deliver action plans to develop and improve store performanceEnsure store control guidelines are followed by all team membersManage all controllable costs, with a particular focus on people costsEncourage, plan and lead team participation in all promotional activityAbout YouHigh personal and professional standardsStrong decision-making skills, and a sense of responsibilityExperience of delivering a compliant environment through adherence to processes and proceduresExperience in effectively managing and motivating a teamThe ability to effectively delegate tasks and activitiesThe ability to work under pressure and deal with challenging situations professionallyThe ability to manage a diverse range of activities – to prioritise and multitaskSound business awareness, with the ability to comprehend and respond to business reportsWhat next?If you are looking to launch, or grow, an exciting career in a company that values progression and development! Choose “Apply now” to fill out our short application and submit your CV!
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