Deputy Store Manager

Deputy Store Manager (##########3)
East Cowes, England We have an exciting opportunity for a Deputy Store Manager to join our Store. If you are passionate about leadership and customer service, we would love to hear from you!As the Deputy Store Manager, you support the Store Manager and lead your store team in ensuring the best possible customer experience whilst maximising profit and ensuring compliance in all legislative areas.With close links to our head office teams, you will have excellent communication skills, be able to adapt to new innovations and ways or working and take pride in being the ambassador for the Central Convenience standards of practice.Hours of work: 40 hours per weekYour main responsibilities:Coach and develop store team to deliver outstanding service, and facilitating as much interaction on the shop floor as possiblePresent the store in-line with the company brand standards guidelinesPromptly resolve or report all issues affecting the customer experienceCommunicate positively with all colleagues, offering advice and assistance when neededBuild relationships with the local community to develop a positive representation of the brandDevelop understanding of support departments and use knowledge to optimise the customer experienceIdentify opportunities to improve store performance and support activities to generate additional businessHelp deliver action plans to develop and improve store performanceEnsure store control guidelines are followed by all team membersManage all controllable costs, with a particular focus on people costsEncourage, plan and lead team participation in all promotional activityAbout YouHigh personal and professional standardsStrong decision-making skills, and a sense of responsibilityExperience of delivering a compliant environment through adherence to processes and proceduresExperience in effectively managing and motivating a teamThe ability to effectively delegate tasks and activitiesThe ability to work under pressure and deal with challenging situations professionallyThe ability to manage a diverse range of activities – to prioritise and multitaskSound business awareness, with the ability to comprehend and respond to business reportsWhat next?If you are looking to launch, or grow, an exciting career in a company that values progression and development! Choose “Apply now” to fill out our short application and submit your CV!Reference#####96
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