Deputy Case Manager

The North West London (NWL) Children and Adolescent Mental Health services (CAMHS) Provider Collaborative (PC) is a formal partnership between West London NHS Trust (Lead Provider) and Central North and West London NHS Foundation Trust (CNWL). We are looking to recruit to a Deputy Case Manager to assist in delivering an effective service to ensure safe and appropriate care pathways are monitored and managed foe all young people within NWL. There will be a clear focus on monitoring and supporting the improvement of quality across North West London CAMHS secure and specialised providers. You will be expected to take a leading role in projects relating to quality assurance and will build and maintain strong relationships with providers, other commissioners and support agencies as appropriate.Main duties of the jobYou will be experienced in working within a busy healthcare setting and be adept in case management with a strong focus on quality and performance management. You will work with our case managers and carry an allocated case load, ensuring that young people are managed appropriately through the system providing support to providers in the pathway and ensuring that there is robust discharge planning in place. You will be responsible for ensuring all appropriate systems are updated with relevant information and take a lead on CETRs planning and organisation.About usWest London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is 426m. The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.Job descriptionJob responsibilitiesThe Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.Person SpecificationQualificationsEssential
Registered Mental Health/Learning Disability Nurse or other registered health or social care professional.
Desirable
Registered Mental Health/Learning Disability Nurse or other registered health or social care professional.
Knowledge and ExperienceEssential
Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after-care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation. Detailed operational knowledge of secure services, including risk assessment/management. Extensive knowledge of specialist areas, acquired through post graduate diploma, or experience or training plus further specialist knowledge equivalent to Degree level. Evidence of post qualifying continuing professional development. Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement. Should have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations. Member of relevant professional body.
Skills, Capabilities and AttributesEssential
Development and maintenance of therapeutic alliance with service users and their families /carers High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of North West London CAMHS Provider Collaborative resources. High-level communication in particular skills across a range of agency and professional boundaries at a national level. Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. Ability to negotiate on difficult and controversial issues including performance and change. Problem solving skills and ability to respond to sudden unexpected demands. Ability to analyse complex facts and situations and develop a range of options Takes decisions on difficult and contentious issues where there may be a number of courses of action.
Desirable
Case management skills, focussing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes. Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Employer detailsEmployer nameWest London NHS TrustAddressCAMHS Provider Collaborative Armstrong Way London UB2 4SDAny attachments will be accessible after you click to apply. 222-CORP-837
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