Day Concierge - Luxury Residential Building

Day Concierge - Luxury Residential BuildingOur client is currently seeking a Day Concierge to join their team at a luxury development in West/Central London.The shift pattern will be 4 days on and 4 days off with working hours 7am - 7pm.The salary available is between £28,000 - £29,000Deliver excellent customer service to all residents.Greet all residents professionally and courteously.Proactively anticipate resident's needs.Aid and engage with all guests/residents and colleagues within the development.Always act as an ambassador for the company.Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner.Verify all visitors, suppliers and contractors.Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and undertaking period review of CCTV system.Carry out regular building checks and log/report any maintenance that is required through the correct channels.Adhere to health and safety, fire, and bomb threat procedures. Report anything which causes concern to staff or residents to the appropriate authority.Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these.Ensure the communal areas are always kept clean, tidy, and presentable.Report any incidents, problems, or complaints to the appropriate manager in a timely manner.Dealing with guests/residents' concerns or complaints, to include a follow up in person or in writing.Complete the am/pm/overnight operational reports and handover and report any operational issues.Requirements:Experience in Residential or 5* Hotels.Reliable and timekeeping.Immaculate presentation.Strong written and verbal communication skills in English.Have excellent communication skills.Experience in the highest level of customer service.*Please allow 2 weeks for applications to be processed, if you do not hear back in that time then you should assume you have been unsuccessful*We have a permanent cleaner position available based in Central London.We are looking for candidates who have an excellent eye to detail. Ideally candidates will have either residential or previous hospitality/hotel experience in cleaning.PMR are seeking Temporary Day Valet must have a Full UK Driving License to work on Luxury Development based around London on a zero hour contract.We are looking for candidates who strives to provide excellent customer service to all residents and guests. Ideally candidates will have either...PMR are seeking Temporary Day and Night Doorperson with Drive License to work on Luxury Development based around London on a zero hour contract.We are looking for candidates who strives to provide excellent customer service to all residents and guests. Ideally candidates will have either r...
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