Data Operations Manager, Social Media

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Company Description
Ubisoft's 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players' lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin's Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.
Job Description
Ubisoft Entertainment, a global leader in the video games and entertainment software industry, is currently seeking a full-time Social Media Data Manager. The role is equal parts strategy and analytics as it will be the center-point between multiple teams relating to Social Media - the marketing arm focused on social content recommendations, social channel management and social content publishing. Supporting a culture of data-informed decisions will be at the heart of everything you do. A successful Social Data Manager will work with stakeholders to unearth key findings that solves business needs.
The main objective is to generate meaningful insights from Social data as well as help implement efficient data processes including verification, data enrichment, and reporting. The ideal candidate will have experience in a data-centric role, strong communication skills, with bonus points for having social campaign experience, and a passion for gaming.
You will be the liaison between Social Media and Enterprise Data/Marketing Analytics teams regarding all data definition, deliverables and future data enhancements
Drive constant data evolution by partnering up with data teams across the Ubisoft ecosystem (Data Science, Marketing Analytics, and Enterprise Data)
Have a deep understanding of the Social data architecture in relation to the business needs, support the Social team with insights for various reports/dashboards
Identify and promote opportunities to improve the Social strategies based on analysis, be the evangelist for data driven decision making, test and learn methodology, and overall data literacy within the team and partners
Follow discrepancies in data to the source and document findings
Challenge the status quo related to the data flow and current integration
Collaboration with Global and Local teams to drive standards and best practices
Qualifications
WHAT YOU'LL BRING
Relevant knowledge in the field of Management Information Systems, Finance, Engineering, Statistics or other related quantitative fields
Expertise in an analytical role working with data
Proficient knowledge of SQL, and willingness to learn new tools and data systems
Good attention to detail and accuracy with data
Enjoys problem solving, research, and analysis
Experience with Tableau, Adobe Analytics, and any social management platform is a plus
Additional Information
Benefits
With Ubisoft CRC, you'll receive a competitive salary along with:
Personal performance bonus
Private Health Insurance (including eye care and dental)
Life Assurance
Long Term Disability Insurance
Pension
Significant discount on the world's best video games
Access to Ubisoft's back catalogue on PC
Perks:
We know the world of work has changed, so we have a great hybrid working scheme that allows our team members to work from our Newcastle office surrounded by an amazing team and also spend some days remote work from home;
Ongoing training and career progression paths through our learning academies;
We want everyone involved in our games to share our success, that's why we have a generous multi ownership shares scheme;
In addition to your salary and performance bonus, we also contribute to your pension, offer private medical cover and life assurance;
Be Active allowance for activities including gym membership, sports classes and National Trust plan.
Family-Friendly Policies including enhanced Maternity & Paternity Leave, PET-ernity leave, Fertility and Adoption Policies.
Quarterly team building days, launch events and celebration parties!
Entertainment area with consoles, books, pool table and more;
Free snacks, fruit and drinks.
Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status.
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