D2C Retail Delivery Senior Manager

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D2C Retail Delivery Senior Manager Apply
remote type
Hybrid
locations
Samsung House 2000 Hillswood Drive, Chertsey, United Kingdom
posted on
Posted Yesterday
job requisition id
R90797
Position SummaryWhy join our team?The EO Marketing Team’s mission is to deliver a personalised, significant, premium experience to Samsung consumers across a multi-touchpoint ecosystem (website, e-store, social, email, device, app, chat, media) to drive sustainable business growth. We will do this by leading the European strategies which should become the framework of each European market (16 subsidiaries and 31 countries). The team is very hard-working, full of collaborative people and down-to-earth leaders who get stuff done!
Role and Responsibilities
Your key responsibilitiesChampion retail development and new processes across all retail channelsPlan and develop new retail processes including insights, operations and marketingOwn, Drive and support companywide strategic projects inc Retail UniverseIdentifying and negotiating property acquisitions, freehold purchases and rent models for new stores - Collaborating with key team members and HQ.Undertake site inspections, development appraisals, P&L inc Capex simulations, legal and planning due diligence on all opportunitiesDeveloping and maintaining positive relationships with HQ, local Subsidiaries ,agents, landlords, tenants and developersBeing responsible for the full development and planning process from initial concept to final completion within storesYour key people management responsibilitiesProvide clarity on strategy, team purpose & value and define the key areas of focus and direction.Support the development of your team through regular mentoring, coaching and feedback, 1:1s and on the job learning opportunities.Role model inclusion for your team to build trust and psychological safety.Ensure communication with your team is a core focus area including cascade of information from LT’s and relevant business updates.Manage the on boarding, off boarding process and the entirety of the colleague lifecycle process for all team members.Manage all annual people management cycles such as goal setting, evaluation and salary reviews to a high quality and in a timely manner.To be accountable for ensuring your team are compliant with company processes and procedures; such as compliance, meeting mandatory business cyclical deadlines, and understanding the company values.What we need for this roleTo be successful, you will possess the following skills and attributes:Experience in Retail Operations and new store opening processes.Excellent analytical and reporting skills including forecasting, KPIs metrics, and P&L managementExperience in European real estate (flagship, mainline and concessions)Sound European commercial property and legal knowledgeA well-networked individual with refined negotiating skillsSound understanding of Marketing and Event planningThe ability to multi-task and handle conflicting deadlinesStrong Microsoft Office skillsA full driving licence and the flexibility to travel throughout the UK + EuropeWhat does success look like?Ensure successful implementation of outstanding operations, retail real estate development, and solutions across European marketsIdentify key locations and find insights regarding the retail operations and KPIs for subsidiariesReporting to the senior management to support them on DTC planning process from initial concept to completion and then review.
Skills and Qualifications
Benefits of working at Samsung includeHybrid working – 3 days in the office and 2 days at home per weekBonus scheme linked to individual, team and company performance Car allowance Pension contributionThree volunteering days each yearHoliday - 25 days plus bank holidays and an additional day off for your birthdayAccess to discounts on a wide range of Samsung productsAccess to a discount shopping portalPartner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agencyA note on equal opportunities We
are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion,
colour, national origin, gender, sexual orientation, age, marital status or disability
status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request
accommodation.
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