Customer Technology Advisor

Customer Technology Advisor (CTA) – Remote – Mid and Senior Level
Increase your chances of an interview by reading the following overview of this role before making an application.
Please note this position requires
extensive experienc e in the
architecture and desig n of Disaster Recovery & Backup Solutions. This is
NOT
a typical Customer Service Advisor role per say.
.
Our client is an established Global start-up with the working environment more akin with smaller companies where your role is as important as the rest of the team. They are already established experts in their field and have a strong growth strategy in place. There are excellent opportunities for both career progression and training . No sponsorship or candidates requiring visas (except ILR, Pre-Settled & Settled status)
.
Job Description Summ
aryProvides certified, technology-specific deep expertise in support of sales engagemen
ts.Works in tandem with the Consult Partner/AP and Account Management Partner on targeted opportunities and customers bringing their depth of technical/solution experti
se.Develops technical or solution conversations delivering unique differentiated value to include show-and-tell methods (e.g., demos, presentations) with/for the customer to establish our credibility and eminen
ce.This billable role supports practice-specific Consulting, Advisory, Architecture activities in Sales, Pre-Sales & Delivery, working closely with the Account Management Partner and/or Consult Partner on the account, bringing together the breadth of our client’s technical and solution expertise to develop profitable dea
ls.
Required Skills and Extensive (mostly) Experi
enceDomain knowle dge of Services offerings and technical solutions in a prac
ticeExtensive knowledge and experience in the design of solutions for Disaster Recovery & Ba
ckupDemonstrated experience translating distinctive technical knowledge into actionable customer insights and solut
ionsPrior consultative selling (or pre-sales) experi
enceExternally recognized as an expert in the technology and/or solutioning Security and Resilie
nce.Understanding and application of NIST Control Framework, Critical Security Controls and other related regulatory and compliance framew
orks
Preferred Skills and Exper
ienceDeep understanding of up-to-date UKI Regulatory requirements e.g., PRA SS1/21 ‘Operational Resilience: Impact Tolerances of Important Business Servi
ces’.Deep understanding of up-to-date EU Regulatory requirements e.g., Digital Operations Resilience Act (D
ORA).5 years of experience (minimum) selling technical services for multi-industry cust
omersOne or more security certifications, e.g., CISSP, CISM, CCSP or
CCSK.