Customer Support Centre Operative

The details for the selected vacancy are shown below. Advert Text
Customer Support Centre Operative
Location – Motherwell, ML1 1RU
Hours – Monday – Friday, 8:00am to 5:00pm Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us! We’re currently looking to a recruit a Customer Support Centre Operative; you will be responsible for providing excellent customer service to both internal and external customers and clients.
As part of this role, you will work within a support team environment and conduct a number of tasks to ensure the service delivery to the business is smooth and efficient. You will answer telephone calls handling from both internal / external customers, contractors, suppliers and other Apleona sections as well as recording work requests and updates on the company/client systems. In addition, you will raise purchase orders to contractors and various administration tasks as and when required. As an Apleona
Customer Support Centre Operative , we’re looking for: Strong written and verbal communication skills
Experience and ability to demonstrate excellent customer service including call taking.
Ability to use computers to a good level for word, excel and outlook. In return, we’ll provide you with full training once you start and make sure that you have everything you need to do a great job and be part of our awesome team. You will work the above hours and be paid an annual salary of up to £24,000 with access to the following Apleona employee benefits.22 Holiday Days, plus Bank Holidays Employee discounts via Perkbox
Dental Insurance
Cycle to work scheme
Access to a virtual GP
Access to a health & wellbeing app Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.Don’t miss this opportunity, apply now!
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