Customer Support Advisor

Based in Farnborough 100% office based role salary is competitive We are recruiting for aCustomer Support Advisor for a Technology company in their scientific application department. Responsibilities:
Handlinghigh call/ email volumesFirst point of contact for emails, phone calls.Responding to queries, handling complaints, recording customer details and setting up appointments.Communicating with key clientsContinuous review of our internal customer service standards & make recommendations/take follow-up actions as required.Ensuring a positive relationship with clients and internal customers to deliver results.Administration management in support of customer quotations and invoicing
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