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Customer Service Representative - French Speaking Apply
locations
UK, Work at Home, GB
UK, Work at Home, Northern Ireland
posted on
Posted 2 Days Ago
job requisition id
R1479609
Job Title:Customer Service Representative - French SpeakingJob DescriptionAs a French Customer Service Representative, you’ll be working on behalf of our client, a leading international clothing retailer.
Your role will be to engage with customers via email and social media discussing the products on offer and being a brand ambassador! We offer full-time (40 hours) employment, on a permanent work from home contract! If you are successful in the role, you must be flexible to work on an 8 hour rotational shift pattern, Monday to Sunday between 8am and 12 midnight. Benefits of being a Customer Service Representative: Salary:
£11.48 per hour. 28 days of
vacation.
Fortnightly Pay.
Pension Scheme : auto enrollment after 92 days employment (if eligible).
Employee Assist Program: a range of support and resources, accessed free.
Benefex Employee Savings:
access to hundreds of lifestyle savings, free online courses and a selection of wellbeing resources.
PUREGYM: Discount & 0% joining fee.
UNUM Dental cover: comprehensive cover enabling you to claim back costs of dental care for you and your dependents.
Group Life Assurance : open to all UK employees from day 1 of employment.
Employee Stock Purchase Plan : offered to staff working at Concentrix. The ESPP allows you to buy Concentrix stock (CNXC). Eyecare vouchers. Refer a Friend incentive. Career development in a global company with over 225,000 employees in more than 40 countries.
Responsibilities of the Customer Service Representative: Responding to customers via emails and Social Media Platforms including Facebook,
X
and Instagram. Providing excellent customer service to all, supporting with questions and queries. Maximizing opportunities to showcase brand's products.
General customer queries i.e. missing orders, payment issues, product availability, or
recommendations.
Dealing with order queries including cancellations, returns, modifying orders.
To be a Customer Service Representative you'll need:
Fluent in French and English language (both oral and written).
Minimum 6 months customer service experience. Customer focused and attention to detail.Excellent interpersonal and communication skills.Motivated to drive customer satisfaction.Computer literate and ability to navigate around a computer system. Apply now and one of our friendly recruiters will take you through our straightforward recruitment process.
Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Location:UK, Work at Home, GBLanguage Requirements:FrenchTime Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.
About Concentrix:
We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!
Company Overview:
In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people. Concentrix CVG Corporation
is an EEO/AA/M/F/Vet/Disability Employer.
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