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Customer Support Administrator

Posted a month ago

  • Carlisle, Cumbria
  • Any
  • External
  • Expired - 2 months ago
Job type: Temporary 3-6,months
Hours: Monday to Friday 8am-5pm
Pay rate: £11-£11:50/hr.
Location: Carlisle (North)
We are looking for someone with excellent communication and organisational skills to work for a well-established logistics business.
The role:
Working closely with the
Sales Team to identify and prospect new business opportunities, handling incoming enquiries and providing excellent customer support for the existing customer base.
Key Responsibilities
Responding to any sales or customer enquiries in a timely manner accurate manner
Booking appointments and attending meetings and note taking
Liaising with internal and external personnel regarding delivery of goods
Maintaining contact with current customers to ensure service expectations are met
Achieving set KPI’s
Ensuring accurate sales reporting
Accurately maintain database and customer records
Additional duties as required
Skills/Experience
Previous administration experience (desirable)
Previous experience of working in a sales environment (desirable)
Confident & professional telephone manner
Good communication skills, written and verbal
Ability to communicate at all levels, both internally and externally
Ability to work under pressure and meet targets and deadlines
Self-motivated and able to work without close supervision
Ability to work well alone and as part of a team
Good numerical and analytical skills, including experience of spreadsheets and computer-based systems, including Microsoft products
Apply today or for more information, please call Emma on 01228 812585
If this role isn’t quite what you are looking for but you want to discuss your next career move in confidence, please call the office and one of the team will be happy to help.NXT Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this position, you accept the Terms and Conditions, Privacy Policy, and Disclaimers, which can be found on the NXT Recruitment website.
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