Customer Services Advisor

Customer Services Advisor
Shrewsbury, Shropshire
Office based
Permanent
Competitive salary depending on experience
Monday
Friday 37.5 hours per week
This is an exciting opportunity to join a wellestablished sales and distribution company based in Shrewsbury in the role of Customer Services Advisor. You will report in to the Customer Support Manager. It is a multi-tasking role with a high workload. You will work as part of a team delivering first class support and sales to all customers and partners. The role will require regular liaison with customers, outbound and inbound and close relationships with internal colleagues are vital in ensuring the customer journey is efficient and excellent service levels are maintained. Our client is looking for someone who has excellent telephone sales experience and you must have previously done order inputting. Theyare looking for someone witha get up and go, positive can do attitude to join their hard-working but fun team.
Some responsibilities will include;
Respond professionally to high volume of emails and phone enquiries, adhering to agreed phone and email etiquette guidelines, and achieve high accuracy rate.
Liaise with cust...