Customer Services Advisor

German speaking service desk /customer services
Location - Hampton, Peterborough
Pay - £15 per hour, after 3 months goes up to £17.46
Contract - 3 months with potential extensions
Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week.
Required skills:
- fluent German and English speaking, with strong all round communication skills
- Plenty of Customer service experience
- Previously required to complete calls/make bookings.
- Experience with Microsoft Word/Excel/PowerPoint/Outlook
- Speaking/typing in English to a professional level.
- Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible.
- Educated to GCSE Level or equivalent in Maths and English
- IT certificated desirable but not essential.
<...