Customer Services Advisor - Technical Team

Location: Aylesford - hybrid working - after training
Monday to Friday 8am - 6pm, 3shift patterns
Making sure information matches up between different systems and our clients' networks.
Working closely with our Logistics, Project Management, and Sales teams to gather the info we need.
Helping our clients install monitoring software and answering any questions they have.
Putting together reports when needed.
Keeping track of service agreements for our most important clients.
Remotely advising of technical issues to customers
Giving regular updates to important people in our business.
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