Customer Service - temp

Job Advertisement: Customer Service Assistant
Position: Customer Service Assistant
Location: Banbury, UK
Type: Temporary (3 - 6 months) with potential for permanent role
Hourly Rate: �13.86
Role Overview:
As a Customer Service Assistant, you will play a crucial role in our clients operations by assisting with processing customer orders via phone and email. This is an office-based position that requires strong communication skills, both written and verbal, as well as previous experience working in an office environment.
Responsibilities:

• Handle incoming customer inquiries and orders via phone and email promptly and professionally.
• Accurately process customer orders and ensure timely delivery.
• Provide product information and assist customers with any queries or concerns.
• Collaborate closely with other team members to ensure seamless order processing.
• Maintain accurate records of customer interactions and transactions.

Requirements:

• Previous office-based experience is essential.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritise in a fast-paced environment.
• Proficiency in Microsoft Office suite.
• Positive attitude and willingness to learn.

Benefits:

• Competitive hourly rate of �13.86.
• Opportunity to gain valuable experience in a dynamic office environment.
• Possibility of a permanent role based on performance.

If you are a motivated individual with excellent communication skills and previous office-based experience, we would love to hear from you! Please submit your CV or call Pertemps to find out more.