Customer Service Representative

Struggling to find your next Customer Service role? Need a fulfilling role whilst you search for your permanent position? Our client in London is looking for Customer Service professionals to join them at an exciting time of change and transformation. If the above sounds like you read on!If you are not, then check out our other jobs – we are also looking for people in other Customer Service positions! Job Summary Our client’s Customer Serviceteam has recently expandedand with that growth comes the need for a newCustomer Service Representativewhich is where you come in. The business continues to lead the way as an industry leader in their respected field and there is a huge opportunity for someone joining the business to further their career and have a real impact on their success. Your role As theCustomer Service Representative,you will be the initial point of contact, providing top-notch assistance to all customers whilst maintaining a consistent and professional customer experience. Precise record-keeping and updates of customer interactions and service requests will be crucial. You'll provide accurate information and advice, even when dealing with challenging customers. Taking ownership and proactively resolving customer issues to prevent callbacks will be your priority. About you You will ideally be a Customer Service Representativeor Assistant and have donea Telephone-based role or a front-of-house customer service role within a similar environment (extra points if you have experience working in a Contact Centre environment) and have been great at it and all that being aCustomer Service Representative involves –if it needs explaining then this is probably not for you. Some bullet points about you:
Ideally from a Customer Servicebackground Effective questioning and listening skills Good organisational and interpersonal skills Ability to work under pressure and to tight deadlines Ability to work independently and as part of a team
How to Apply? If all of this sounds like you then click on the apply button or if you want to learn more before that then contact us and make it for the attention of John who will answer any questions that you might have!
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