Customer Service Representative
Hybrid working - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Full Time & Permanent (includes evenings and weekends on a rota basis)
Competitive Salary of �24,180pa + Bonus & Benefits
The Role:
As a Customer Service Representative you will be the first point of contact for our Customers and Partners, working within our Contact Centre. You'll be responsible for answering inbound calls and answering a variety of questions regarding their finance plans, coming to the best solution for the customer, delivering a first class outcome.
Key Responsibilities:
Skills & Attributes:
We are passionate about continuing to grow our diverse team and we welcome applications from all backgrounds.
We're not looking at your 'on paper experience', as experience within a similar role or even industry isn't necessary for you to succeed and do what you do best for our customers.
All we ask is that you embrace our Company Values of being Positive, being Brave and Owning what you commit to. We will invest training and development time in you for all you need in your role, you just need to be empathetic, enjoy helping customers solve their problems, listen and communicate well with customers.
A bit about us:
At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. BNP Paribas Personal Finance is a trading style of Creation Consumer Finance Limited. To learn more about Creation Consumer Finance please visit https://(url removed)/
What's in it for you?
Equal Opportunities Disclaimer
BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
To learn more, apply now! We'd love to hear from you.