Customer Service Manager

Customer Service Manager| Big Box Retail | £30,000 + Every other weekend off!
Zachary Daniels has a fantastic opportunity to join a market leading premium retailer as their new Customer Service Manager! This is a great role for a retail manager who wants to be fast tracked to be a Store Manager and progress quickly. This is an amazing position with a retailer who are growing, who can demonstrate consistently strong results and have plans to push forward even further than they have done already!
Customer Service Manager Benefits:
Basic salary of up to
£30,000
depending on experience
Very generous staff discount
Only
working every other weekend,
to encourage a positive work life balance
Auto-enrolment Pension scheme
Responsibilities of an Customer Service Manager :
Lead the team in store to achieve results with a personal service to customers
Successfully deliver a luxury experience and service
Must be hands on as there is also a large operational element to this role
Managing all aspects of customer feedback and correspondence
Analyse daily, weekly and monthly reports and resolving any issues
Keeping ontop of till transactions and resolving any cash discrepancies
Experience and background:
Retail experience in a fast paced environment
Currently managing KPIs and budgets to improve their current store performance
Has a track record of driving sales and performance
Strong communicational skills to deliver the company goals
Experience in merchandising or inventory management
This is a great opportunity or someone with drive, and passion to step into a new role and make a real difference!
APPLY TODAY
with your most up to date CV!
Zachary Daniels is a Niche, National & International Recruitment Consultancy.
Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics
BBBH30536