Customer Service Manager

Greensand House Care Home located in Redhill, Surrey is currently recruiting for an enthusiastic, sales-orientated team player to join us as Customer Service Manager.This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new residents and their families, and undertaking various marketing and sales activities.Your job is to guide our new customers through their journey into care with us, from the very first contact with the home, through to staying in touch calls, showrounds of the home and supporting new residents to settle into their environment. This is a job where you can really make a difference to a family at what is often an anxious time. The role demands a high attention to detail by keeping your enquiries up to date. You will also love getting out and about and building relationships with your local community and finding ways to raise the profile of the home, always looking to demonstrate our values of being Proud, Supportive and Caring.Your Money - Great Team Players Need Great Rewards£14.40 per hourHastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeingHoliday pay and holiday-type benefits through employee discount schemeWorkplace PensionRefer a Friend paymentsFree DBS, free uniformPaid e-learning and trainingCQC outcome bonusLong service awards and recognitionCareer development with salary increasesStaff wellbeing strategyYour Working LifeFlexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate youA career development pathway and support with qualifications - linked with increases in salaryA comprehensive and supportive induction programme to ensure confidence and competenceAvery #OneFamily Well-being ProgrammeBlue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days outDaily staff celebrationsStaff well-being committeesMental health first aiders for staffApprenticeship programmeManaging Director award and Avery Awards This job was posted to
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