Customer Service Executive

Red Recruitment is recruiting a Customer Service Executive to join our client, a thriving established insurance business. The salary for this position is £27,000 - £30,000 per annum and also includes a further 20% commission, this role is located in Basingstoke.Benefits and Package for a Customer Service Executive:Salary: £27,000 - £30,000 per annum + 20% commissionHours: 35 hours per weekContract Type: PermanentLocation: BasingstokeBonus structure24 Days Holiday (plus public holidays)Bonus opportunitiesContinued development opportunitiesSalary increases and career progression for the high performersPension schemeKey Responsibilities of a Customer Service Executive:Providing customer service support to commercial staff and customers ensuring they purchase the right insurance coverProviding claims support and advice to commercial customersIdentifying cross-selling and up-selling opportunities to both new and existing clientsEnsuring regulatory and legal requirements are adhered to, ensuring the customer's business insurance is fit for purposeMaintaining up-to-date regulatory knowledge and adapting to a constantly changing regulatory environmentKey Skills and Experience of a Customer Service Executive:Proficient with SME/Commercial Insurance productsKnowledge of FCA Regulations and complianceHaving a professional qualification relevant to the role is preferredYou should be enthusiastic about Insurance and providing the very best experience for customersExcellent people skills, with the ability to communicate at all levelsIf you are interested in this position and have the relevant experience required, please apply now!Red Recruitment (Agency)
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