Customer Service Executive

Speedy Customer Service Executive
Location: Castle Donington
Schedule: Monday - Friday, 7:30 - 17:00
Are you passionate about building relationships and delivering exceptional customer service?
At Speedy, we prioritize our customers and are seeking individuals to join us during this exciting period.
In the role of Customer Service Executive, you will:
Liaise with customers via telephone and email
Take end-to-end ownership of customer requests
Work collaboratively with the Speedy network to ensure top-notch service
Requirements:
Strong customer focus with ability to build rapport
Effective multitasking and decision-making skills
Collaborative team player with a drive for business growth
Support business unit/team in delivering ESG Strategy – Decade to Deliver
What we offer:
26 days holiday (plus bank holidays)
Life assurance and Pension Scheme
On-the-job training and development programmes
Canteen facilities and discounts across the Speedy brand
Opportunities for career progression and training
Hybrid and flexible working arrangements
Employee Assistance Program (EAP)
Speedy Work Life Balance initiative
Career Line of Sight:
Understand the route to progression and growth within the Speedy Group.
Note: Speedy Group is an equal opportunity employer promoting diversity and inclusivity.
All roles require proof of right to work in the UK at the start of employment.
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