Customer Service Executive

Were currently looking forCustomer Service Executives to create an outstanding customer experience in our Kilmarnock Ford branch and help customers get excited about our products.
Why choose us?
33 days holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth
all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
Hours
Youll work a five-day week on a set rota that includes weekends (44 hours per week).
About the role
At Arnold Clark youll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey
from enquiry, to sale, to delivery, and beyond.As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.
This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. Youll get...